Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 86 |
Customer Service Representative
About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications,...
4h
| Job Type | Full Time |
Job Title:Claims Examiner Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations Pay Rate: $17/hr Role Description: The Claims Exa...
13h
| Job Type | Full Time |
Location: Medical Facility in Florida (Remote) Shift: Monday - Friday | 8:00AM - 4:30PM Pay Rate: $21.00 per hour Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals...
1d
| Job Type | Full Time |
Thousand Oaks, California
Location:555 St. Charles Drive, Thousand Oaks, CA About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcar...
1d
| Job Type | Full Time |
Dallas, Texas
Job description:FirstSource Healthcare has immediate full time Work from Home positions available asTeam Lead. We are seeking a dynamic and motivatedTeam Leadto join our vibrant team and drive operational excellence across our service and h...
1d
| Job Type | Full Time |
Job Summary Assist manager with day-to-day management of call center employees. Provide direction and guidance to less experienced call center personnel. Monitor service levels, ensure adequate coverage and assist supervisor with staffing i...
1d
| Job Type | Full Time |
Job Description: Claims & Appeals & Grievances (A&G) Specialist - Back Office Operations Job Title: Claims & Appeals & Grievances (A&G) Specialist Department: Healthcare Operations Location: United States (Remote) Employment Type: Full-Time...
1d
| Job Type | Full Time |
Patient Financial Recovery Specialist
Louisville, Kentucky
Role Description:The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances. Roles & Responsibilities R...
1d
| Job Type | Full Time |
Miami Beach, Florida
To be updated by recruiter.
1d
| Job Type | Full Time |
Job Title: Processor - Open Enrollment (Seasonal) Job Type: Full Time/Remote WFH FLSA Status: Non-Exempt/Hourly Grade: H1 Pay: $16/hr Function/Department: Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations O...
1d
| Job Type | Full Time |