Account Executive

Position Description: The Account Executive in the TSIB brokerage is responsible for managing client accounts. The position frequently supervises the client's Account Service Team, which may consist of one or more Customer Service Representatives, a Broker, and a group Administrative Assistant.

Reports to: Director or Managing Director

Essential Duties & Responsibilities*:

• Manage and oversee client account needs; review new project contracts, identify insurance needs, supervise preparation of carrier submissions, review analysis of carrier proposals, make recommendations to clients, work with clients to bind coverage
• Manage and oversee daily client support needs, including certificate issuance, review client's polices, forms, and binders, work with client in response to coverage and technical questions; oversee client billings
• Liaise with Claims Directors in claim review, investigation and settlement process as needed
• Prepare client renewal submissions, analyze carrier submissions, make recommendations to clients
• Work with brokerage sales on RFP responses; participate in client presentations as needed, work with sales team with technical guidance on complex coverage questions
• Lead the Client Account Team for an assigned client or group of clients, directing the work of Customer Service Representative(s), Broker(s) and/or a group Administrative Assistant. Assign and monitor work, prepare and deliver performance evaluations, identify training and growth opportunities for supervised staff; resolve conflicts as needed. The Account Executive has hiring, firing and promotion authority over Support Team staff.

Qualifications: Bachelor's degree in Insurance, Risk Management, Finance, Business Administration or similar program; or a minimum of five year's commercial insurance experience with exposure to large accounts and loss sensitive programs; or an equivalent combination of education, training, and/or experience. Broker's license required. CPCU, ARM or similar insurance designation desired. Strong negotiation skills, with the ability to align complex Client business needs with market availability. Proven written and verbal communication abilities. Proficiency with computer applications, including Microsoft Office suite and common industry RMIS programs. Strong organizational skills and ability to manage high volume, deadline-driven workloads. Demonstrated ability to read, understand, and interpret contract and insurance documents and forms and make appropriate recommendations. Demonstrated strong interpersonal skills with the ability to work with individuals at all levels, both internal and external. Ability to maintain appropriate Client confidentiality. Ability to travel.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.s While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: On a regular basis this job is performed in an office environment with usual office working conditions, free of disagreeable elements. On an occasional basis, the employee may travel to and work at a job site location or client office location and be located in a trailer or other temporary structure. The noise in this work environment may be moderately loud.

*May perform other duties as assigned.

Turner Surety and Insurance Brokerage, inc. is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.