Woman and Infant Children Educator (WIC) - Eastside Family Health Center

Denver Health
tuition reimbursement, retirement plan
United States, Colorado, Denver
777 Bannock Street (Show on map)
Nov 16, 2024
We are recruiting for a motivated Woman and Infant Children Educator (WIC) - Eastside Family Health Center to join our team! We are here for life's journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department ACS-CHS Grants Funded Job Summary Under general supervision, the WIC Educator delivers WIC services to participants by determining and documenting eligibility, enrolling eligible families, providing food benefits, and maintaining participant and program records. Interviews and provides nutrition and breastfeeding education and promotes behavior change. Refers WIC participants to appropriate healthcare, community, and social service programs. Assists clinic in front desk reception area duties including covering the WIC phone line, scheduling participants, and checking in participants for appointments. Essential Functions: Client Interactions * Determines WIC program eligibility, enrolls WIC participants, and issues WIC food benefits in accordance with federal program guidelines. * Conducts nutrition interviews and health assessments. * Collects anthropometric data (weights, heights, and lengths) and performs finger sticks (hemoglobin testing). * Enters data into the WIC computer system and maintains confidential client program records. * Assigns nutrition risk factors based on analysis of participant data and makes referrals to the Registered Dietitian for high nutrition risk factors. * Utilizes participant-centered and motivational interviewing approaches to providing nutrition education, counseling, and goal setting. * Orients participants to the rights, responsibilities, and use of the WIC program to prevent and help resolve participant concerns or misuse. * Refers to appropriate healthcare, community, and social services programs. * Provides customer service through clerical phone support and front desk management. * Promotes and supports breastfeeding. (85%) Teamwork * Consistently attends and participates in staff meetings, huddles, trainings, local agency initiatives, and departmental events. * Assists in training new WIC staff. (15%) Education: High School Diploma or GED Required Work Experience: 1-3 years customer service experience with a minimum of one year working with the public Required and Licenses: Knowledge, Skills and Abilities: Knowledge of basic spelling and math, including measurements used for weight, height, and length (fractions, pounds, and ounces). Proficient typing and bilingual skills preferred. Ability to: operate standard office equipment; prepare and maintain accurate and neat records; communicate effectively orally and in writing. Ability to: work as a team member; provide quality customer service skills in person and over the phone; demonstrate flexibility during times of change. Shift Days (United States of America) Work Type Regular Salary $22.48 - $30.41 / hr Benefits Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans Free RTD EcoPass (public transportation) On-site employee fitness center and wellness classes Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education & development opportunities including career pathways and coaching Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer Our Values Respect Belonging Accountability Transparency All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation. As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion Applicants will be considered until the position is filled.