Wraparound Supervisor

Make more than a Living, Make a Difference

Our Benefits:

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• PTO Exchange

Salary: $54,500

Duties & Responsibilities

• The Wraparound Supervisor ensures individualized planning, effective service coordination and management of care for all WAA enrollees including family participation and opportunities to identify appropriate goals, strengths, and needs in the development of risk assessments, crisis plans and plans of care.
• Supervises and assists with planning activities. Provides guidance and consultation for Wraparound Facilitators as they work with child/youth, family (or the child/youth's authorized healthcare decision maker) and others to identify strengths, needs and goals of the child/youth and family as needed.
• Supervises no more than 8 Wraparound Facilitators and assumes liaison role between the Statewide Management Organization, Wraparound Facilitators and families in care planning and service coordination activities.
  • Observes CFT and engagement meetings on a regular basis and is responsible for completing a meeting observation form.
  • Reviewing all documentation such as POCs, contact notes, charts, family stories etc. and provides feedback to WAF on all documentation.
  • Administers brief and/or full competencies on all facilitators and uses the competencies as well as other available data to inform collaborative coaching plans with the facilitator.
  • Completes all HR functions including signing off on time requests, assigning new referrals, reviewing documentation and completing any corrective action plans.
  • Verifies and completes all flex fund requests as well as assists facilitator in extreme crisis with families.
  • Conducts regular group coaching sessions and collaborates with the Training Coordinator and Lead Coach to identify any needed trainings.
• Encourages staff development and provides training opportunities to support Coordinated System of Care principles and values.
• Provides leadership in establishing a cohesive multi-systemic alliance among community stakeholders to assure that staffing, billing and interagency processes are working effectively and efficiently.
• Assumes monitoring and evaluative role involving all aspects of Wraparound Agency services including: fiscal processes, claims management, payment management, quality assurance and quality improvement.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About our Program

Eckerd Connects' Wraparound Agencies are part of the Coordinated System of Care (CSoC) under the state's behavioral health managed care program that serves children and adults in Louisiana with behavioral health, mental health, and addictive disorders. Coordinated Systems of Care are national evidence-based models for coordinating services in a family-driven manner to ensure more positive outcomes for children, youth, and families. The model incorporates a broad array of flexible effective services and supports that are organized into a coordinated network and that integrates care planning and management across multiple levels and systems. Through this coordinated network, meaningful partnerships are built with families and youth at service delivery, management, and policy levels. Family-driven and youth-guided services are provided in the home as well as in community settings that are data-driven and outcome oriented. Treatment plans are individualized and strength-based, culturally, and linguistically competent, and integrated across all child-serving systems.

Our Location:

Eckerd Connects | Wraparound Agency

990 N. Corporate Dr. Suite 212

Elmwood, LA 70123