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Instructional Technology Specialist

Rutgers University
United States, New Jersey, Newark
Nov 17, 2024
Position Details

Position Information


Recruitment/Posting Title Instructional Technology Specialist
Job Category Staff & Executive - Information Technology
Department Scheduling Office - Nwk
Overview
Academic Technology Services' ( ATS) mission is to advocate for and support innovation in teaching and learning technologies through training, support and development in an active, engaged and student-centered environment. ATS supports the effective and efficient use of technology in face-to-face, hybrid, and online education. We are committed to a responsive collaboration with faculty, departments, and schools to support Rutgers University-Newark's initiatives and vision.
Posting Summary
Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking an Instructional Technology Specialist. Reporting to the Manager of Academic Technology Services.

This position is responsible for and not limited to the following:

  • Handle technical support functions for the various general purpose digital and synchronous learning classroom technology systems and assisting faculty with digital and synchronous learning classroom equipment operation;
  • Provide support for specialized software/data and equipment installation, configuration, and planning by investigating and analyzing various specialized options and solutions;
  • Research, gather, organize, and summarize data for reports;
  • Analyze data for trends and presents results and recommendations to supervisor;
  • Seek opportunities to integrate technology into academic activities;
  • Collaborate with faculty on incorporating specialized software and methods;
  • Plan, design, and conduct specialized end-user training for groups or individuals;
  • Stay current in new developments and technologies;
  • Conduct research on new technologies, as requested;
  • Test specialized software or equipment;
  • Select and recommend purchase of hardware and software for usage across RU-N;
  • Assist in planning the implementation of new, specialized software releases, determine the impact of changes, recommends, and develops methods of facilitating end-user adjustment;
  • Interact with internal and external vendors to establish and maintain supportive relations;
  • Design and produce training aids, operation manuals, and other online support and equipment media;
  • Perform other duties and completes special projects as assigned.


Position Status Full Time
Hours Per Week
Daily Work Shift Day
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement.
FLSA Exempt
Grade 05
Position Salary
Annual Minimum Salary 79013.00
Annual Mid Range Salary 99952.00
Annual Maximum Salary 120890.00
Standard Hours 37.50
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications


Minimum Education and Experience

  • Requires a bachelor's degree or an equivalent combination of a minimum of two (2) years relevant experience.
  • A minimum of two (2) years experience in the use of instructional technology to enhance teaching.


Certifications/Licenses
Required Knowledge, Skills, and Abilities

  • Requires strong leadership, interpersonal, communication and organizational skills, and the ability to work with faculty and staff with diverse backgrounds and perspectives on the use of technology in a variety of learning environments.
  • Able to meet tight deadlines, have attention to detail, and be able to independently problem solve and make timely decisions;
  • Possess the ability to handle a wide variety of tasks simultaneously while remaining focused on details and calm under pressure;
  • Demonstrate an ability for teamwork and collaboration;
  • Able to work collaboratively with faculty from a variety of disciplines, and administrators and staff in different offices;
  • Provide training, support, and maintenance for digital and synchronous learning classrooms and videoconferencing equipment, including computers and related peripherals and video equipment, using various tools for automatic software installation and system configuration;
  • Effectively demonstrate instructional applications of technologies; facilitates workshops; effectively communicates technical information to a non-technical audience; and establishes cooperative working relationships;
  • Demonstrate a solid technical understanding of desktop computers, their operating systems, and networks as well as knowledge of emerging technologies.


Preferred Qualifications

  • Experience in an academic environment;
  • Able to develop and present instructional materials;
  • Effectively demonstrate instructional applications of technologies; facilitates workshops;
    Effectively communicate technical information to a non-technical audience;
  • Establish cooperative working relationships.


Equipment Utilized

  • Video Conferencing Solutions for room-based and desktop deployments: Cisco, LifeSize, Polycom, Tandberg, Blackboard Collaborate, Skype.
  • Additional solutions such as Vidyo, Adobe Connect, Big Blue Button, Google Hangouts, Zoom, etc.
  • Equipment Control Systems Extron, Crestron, Management over network.
  • Lecture Capture and Video Streaming, Solutions such as Kaltura, Microsoft Office Software, Rutgers Web-Based Systems, Clicker Technology


Physical Demands and Work Environment
  • Must be able to lift up to 50lbs
Special Conditions
Posting Details


Posting Number 24ST2429
Posting Open Date 10/16/2024
Special Instructions to Applicants
Regional Campus Rutgers University-Newark
Home Location Campus Rutgers University-Newark
City Newark
State NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.


Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.



Affirmative Action/Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement


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