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Technical Marketing Engineer, Server Certification

Cisco Systems, Inc.
United States, California, San Jose
Nov 06, 2024
Who we are:

The Cisco Unified Computer System (UCS) Performance team optimizes and benchmarks the performance of UCS products, including B-Series and C-Series servers, Fabric Interconnects, and UCS Manager. Join us as a highly motivated and driven Technical Marketing Engineer to define, validate, and drive compute & AI performance on UCS.

This is a hybrid opportunity which would require some in office work at our San Jose location , 1-2 days monthly.

Who you are:

You have over 4 years of expertise in technologies including Cisco UCS (B-Series/C-Series servers, Fabric Interconnects, UCS Manager) as a Technical Marketing Engineer. You are proficient with data center GPU hardware and software and skilled in virtualization technologies such as VMware vSphere, Microsoft Hyper-V, and KVM. You have knowledge of storage systems, including SAN, NAS, and NVMe performance, and experience with hardware acceleration using CPUs and GPUs for AI/ML applications. You are proficient in automation tools like Cisco Intersight and PowerTool, and have experience in benchmarking for compute, network, and AI/ML. You are flexible, enthusiastic, and quick to learn new technologies, with excellent troubleshooting and problem-solving skills. Additionally, you possess strong interpersonal skills and have experience creating standard methodologies guides and technical whitepapers. You are also an expert in hardware optimization and performance tuning, especially for servers and AI systems.

What you'll do:

As a Technical Marketing Engineer ( TME) you will collaborate with engineering teams on product development and optimization, aligns with product management on features and roadmaps, supports sales teams with technical expertise, assists technical support in resolving customer issues, and develop marketing materials and training materials for internal teams and customers.

Responsibilities include:
  • Conduct certification tests on UCS hardware and software (CPUs, GPUs, memory, networking, storage)
  • Build certification plans, analyze results, and develop technical marketing materials (white papers, standard process guides, presentations)
  • Use industry-standard certification tools (e.g., NVCert, AMD Qual) to evaluate system certification
  • Provide technical guidance to ensure UCS required certifications are met.
  • Solve Cisco UCS certification issues
  • Collaborate with engineering, product management, and sales teams to ensure industry-leading UCS certifications are recorded and documented
Minimum qualifications:
  • 4+ years of industry experience with a bachelor's degree in a STEM field or equivalent experience in a technical discipline.
  • 1+ years of experience creating technical documents and white papers, hosting webinars or presenting at customer or partner meetings.
  • 2+ years configuring and testing CPUs, GPUs, memory, storage devices, and networking interfaces
  • Experience with data center operations, including cooling, power management, and physical security.

Preferred qualifications:

  • Familiarity with AI and machine learning workloads and the compute requirements to support them.
  • Expertise in hardware optimization and performance tuning, especially for servers and AI systems
  • Experience with Linux to demonstrate, document, troubleshoot, integrate, and support Cisco's diverse range of products and solutions
  • Understand high-performance computing (HPC), GPU workloads, and other AI infrastructure components.
  • Strong hands-on experience with Linux OS and familiarity with virtualization technologies (KVM, VMware) and containerization (Docker, Kubernetes)
  • Knowledge of Python tools is preferred.
  • Proficient with benchmarking tools: SPEC, MLPerf, FIO, Vdbench

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

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