Therapy Services Associate

Here, it's different. Come join us.

Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city.

With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child.

Learn about Children's Colorado and our culture: https://www.youtube.com/user/thechildrenshospital

Find out more about living and working in Colorado Springs: https://coloradospringschamberedc.com/live-work/

The role is to support and assist therapy providers in managing their patient caseload, providing support services to patients and families, providing a clean, organized and appropriately prepared environment for therapy and maximizing the providers ability to efficiently and effectively provide high quality care.

Department Name: Telstar Administration
Job Status: 40 hours/week
Shift: Monday- Friday with possible Saturday coverage needed. Hours may vary between 7am-7pm. Flexibility with scheduling is preferred.

• EDUCATION - High School Diploma or equivalent.
• EXPERIENCE - One year of administrative and/or customer service experience in an office or clinical setting.
• EQUIVALENCY - An Associate or Bachelor's degree in a related field may substitute for the required experience.
• CERTIFICATION(S) - BLS - American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate.
  

POPULATION SPECIFIC CARE
a.) Neonate - <30 days
b.) Infancy - >30 days to 1yr
c.) Toddlers - >1yr to 3yrs
d.) Pre-Schoolers - >3yrs to 5yrs
e.) School age - >5yrs to 13yrs
f.) Adolescent - >13yrs to 18yrs
g.) Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

1. Supports therapy care delivery by preparing treatment areas, patient equipment, and materials. Maintains safe and clean working environment by complying with procedures, rules and regulations.
2. Performs procedures under supervision of a therapy providers (such as helping patients onto therapy equipment, monitoring motion and activity, measuring mobility).
3. Demonstrates proper use of equipment and prescribed exercises. Assists patients with therapeutic exercise programs. Assists with application of therapeutic modalities such as hot pack/ice packs
4. Maintains required patient care documentation and reporting of therapy sessions. Provides families with information/instructions on follow up care as established by the treating therapist and answering any questions or requests.
5. Conducts patient and family rounding to ensure patient's/family's comfort level while at the facility.
6. Sterilizes and delivers equipment and supplies to treatment area, positioning equipment for therapist access. Completes preventive maintenance on equipment, following manufacturer's instructions and troubleshooting malfunctioning equipment.
7. Maintains therapy supply inventory by checking stock (2 bin system or PAR levels) to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
8. Adheres to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission standards.
9. Provides general support for administrative functions and processes that support a department and its team members. Schedules follow up appointments in the treatment area, prints and distributes patient home programs; and educates families on the benefits of using MyChart.
10. Provides customer service support and assistance to patients, families, physicians, and other internal/external customers. Provides orientation and training to all providers through new departmental orientation, building and safety checklists, and annual AED training.

SCOPE AND LEVEL
Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.
Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Employee primarily applies standardized practices.
Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor.
Communications: Contacts with team members, clients or the public where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function.
Supervision Received: Under normal supervision, within a standardized work situation, the employee performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

Ability to Perform Essential Functions of the Job

PHYSICAL REQUIREMENTS
Audio-Visual: Color Discrimination - Good
Audio-Visual: Depth Perception - Good
Audio-Visual: Near Vision: Good
Audio-Visual: Far Vision: Good
Audio Visual: Hearing: Good
Motion: Bend : Up to 1/3 of the time
Motion: Reach up to 1/3 of the time
Motion: Carry up to 1/3 of the time
Motion: Pull up to 1/3 of the time
Motion: Push up to 1/3 of the time
Motion: Lift: Light lifting regularly, moderate lifting occasionally.
Motion: Pull: Up to 1/3 of time
Motion: Push: Up to 1/3 of time
Motion: Reach: 1/3 or more of time
Motion: Squat/Crouch: 1/3 or more of time
Use of Hands/Feet: Both Feet - Precise Motor Function (Or Fine Manipulation)
Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation)
Weight Lifted/Force Exerted: Up to 100 pounds: Up to 1/3 of time
General Activity: Stand/Walk up to 6-8hrs a day
Others: May assist in lifting, transporting and positioning of patients

WORK ENVIRONMENT
Equipment: telephone, computers, fax machines, copiers, reading reports/graphs
Exposure: Exposure to blood/body fluid: Occasional
Exposure: Exposure to cold/heat: Occasional
Exposure: Exposure to infectious disease: Occasional
Mental and Emotional Requirements: Manages stress appropriately
Mental and Emotional Requirements: Works with other effectively
Mental Stress: multi-tasking, meeting deadlines, prioritizing

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.