Unit Assistant - Multiple Locations

Unit Assistant | Multiple Locations

Exciting Opportunity at MSK: We are seeking Unit Assistants to become a part of our team of dedicated professionals! We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with a significant impact on the patient experience. As a Unit Assistant, you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem-solving, and a proven ability to exhibit initiative.

Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.

Role Overview:

Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff
• Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols
• Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
• Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team
• Play a vital role when providing administrative support to the entire unit
• Manage complex computer systems to maintain patient flow throughout the unit

Key Qualifications:

• Superb communication, organization, and intermediate computer skills.
• A minimum of 2 years of experience as a secretary or Medical Assistant in a healthcare setting preferred

Core Skills:

• Effective communication skills with the ability to figure out how best to reach difference audiences
• Desire to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions
• Excellent problem-solving abilities, wanting take initiative in new situations and take on tough challenges with a sense of urgency, high energy, and enthusiasm
• Relationship-building skills with the ability to understand and deliver customer-centric solutions

Pay Range: $23.03 - $34.67

Current Openings:

• Pre-Surgical - M-F, 8-hour flex shift 12-10p; NYC
• Urgent Care Center - M-F, 10pm - 10:30am; NYC

Helpful Links:

• MSK Compensation Philosophy
• Review Our Greats Benefits Offerings