Radiology Service Engineer III

Job Overview:

Reports to assigned work locations as required to meet organizational needs. RSE3 demonstrate confidence using tools and test equipment to perform preventative maintenance and service on radiological equipment. Ensures radiological equipment meets manufacture specifications and is safe for patient care. Demonstrates advanced troubleshooting skills necessary to complete the majority of repairs on multiple modalities. Works independently with little supervision. Aids team members and other clinical engineering staff both remotely and onsite as required. Documents all work performed in a timely fashion and participates in the radiology emergency on-call program. Staff assists management in meeting regulatory requirements and department/organizational goals. Performs other duties as assigned or required.

Qualifications:

Required:

• Minimum AAS degree in Biomedical Engineering, Electronics Engineering Technology or equivalent work/military experience on radiology equipment.
• 7+ years of experience servicing radiology equipment on more than one vendor and/or modality
• Demonstrate proficient use of hand tools
• Working knowledge of electricity/electronics
• Working knowledge of mechanical and electromechanical components
• Demonstrates proficient use of electronic test equipment including oscilloscope
• Completes most repairs without assistance
• Executes proper escalation of service events and customer needs
• Working knowledge of MS-Office and other computer applications
• Working knowledge of computers and networks
• Working knowledge of radiological safety procedures
• Multiple manufacture certifications
• Attentive to detail and excellent follow-up with customers.
• Excellent customer service skills
• Ability to work under pressure
• Ability to attend vendor technical training regardless of method or location
• Ability to act as mentor to other engineers
• Valid NJ Driver s License

Scheduling Requirements:

• Hours- 8A-4:30P.

• The working location is remote, on-call responsibilities & travel is required to RWJBH facilities.

Essential Functions:

• Conducts preventive maintenance inspections appropriate to level of job competence using appropriate productivity & quality measures. Cost effectiveness is judged by completing PM & minor repairs within reasonable average items per hour guideline. Quality of work is evident. Completes monthly assigned tasks within the specified timeframe prioritizing inspections of high risk over low risk equipment. Knowledge of device function can be articulated and/or evidenced by training of others. Service documentation is both accurate and complete. Recognizes unsafe conditions & notifies appropriate management team members to correct them. Creates & enters PM procedures where needed by following manufacturer guidelines.
• Effectively responds to service requests, competently troubleshoots & repairs medical equipment appropriate to job proficiency level using established productivity & quality measures, demonstrating good judgment on performing component vs. circuit board level repairs. Quality of repairs is evident and lasting. Knowledge of the function of the device is also evidenced by training of other biomedical staff and users. Demonstrates the need to maintain an adequate level of parts on hand as applicable, to assist in keeping downtime to an absolute minimum. Timely and accurately documents all service requests and repairs in the biomedical equipment database.
• Inspects new medical devices & equipment with competence appropriate to job proficiency level. This includes judgment on safety, compliance with codes, standards & ability to learn about the function/performance of new medical equipment with speed & comprehension. Secures all required medical device information for the biomedical equipment database. Demonstrates the need to have current service and operator manuals on hand for proper servicing of all types of medical equipment. Assists with new equipment installations as assigned.
• Assist Manager in maintaining and fulfilling the department/organization s regulatory requirements and goals. Complies with system, hospital and departmental policies and procedures and objectives. Reports witnessed violations that put patients, staff, department or facility in jeopardy to appropriate management personnel.
• Demonstrates a thorough knowledge of shop safety on the use of departmental electronic test equipment. Utilizes all test equipment and all tools safely.
• Participates in On Call duties after normal working hours. Must respond to a call within 15 minutes by telephone, and reports to the facility within a maximum of one hour if required to be on site. (Under normal circumstances) Is able to give technical instruction to users over the phone minimizing equipment downtime while providing for the continuum in patient care, and organizational cost effectiveness.
• Upon assignment, assist Manager with responding to/correcting medical equipment recalls/device alerts from manufactures and/or F.D.A.
• Assists Manager in giving medical equipment in-services to both operational and technical staff for specified medical devices. Communicates to the Manager when the need for these events should take place by identifying areas for improvement where possible to enhance patient safety and quality of service.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short- & Long-Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through our partners, such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer