Victim Notification Specialist - Victim's Assistance and Notification Unit (VANU)

Maricopa County
United States, Arizona, Phoenix
Nov 20, 2024
Posting Date 11/19/24 Application Deadline 11/26/24 Pay Range Min - 1st Quartile - Mid - Max $19.75 - $22.06 - $24.38 - $29.00 Job Type Unclassified Department Sheriff About the Position This recruitment is to fill vacancies on 3rd shift (Grave shift or Night Shift) Shift hours available are from 9:30PM to 7:30AM, or 6:00PM to 4:00AM, weekend work. Shift differentials pay of up to $1.00/hour on top of your hourly rate for hours worked between 6pm Friday through 6am Monday. Are you committed to helping people and serving your community? Are you someone who strives to make a difference in the lives of those who need your support? Do you want to use your customer service skills and strengths as a member of an administrative collaborative team? The Victim Notification Specialist - Victim's Assistance & Notification Unit (VANU) performs specialized clerical and advocacy work involving victim services. This position provides information and responds to inquiries from victims of crime as well as other agencies, processes victim notification paperwork, contacts victims, assists victims in delivering impact statements and attends Initial Appearance Court hearings. This role must exercise considerable care and sound judgment in the release of sensitive information in accordance with state law, court decision or order, and/or Office Policy. Don't miss out on this opportunity to make a meaningful impact - apply today and be a part of our vital mission! About the Maricopa County Sheriff's Office Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency. We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. We come together as a team to support and provide public safety. We are OneMCSO - become one with us! Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications: Education High school diploma or GED. Experience Two (2) years of experience performing office, administrative, and clerical duties. OR Combined education and experience qualifications A combination of post-secondary education and/orjob-related experience may substitute for theminimum qualifications on a year-for-year basis. Other requirements In order to be considered for employment with the Maricopa County Sheriff's Office, successful candidates must not have a revoked or suspended driver's license. Training to be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll ; PREA. Prior to hiring, the Sheriff's Office requires that all candidates pass a background review. Within six (6) months of employment or assignment must train, functionally test and affirm the proficiency of terminal operations to assure compliance with Federal Bureau of Investigation (FBI)CJISpolicy and regulations, and successfully retest every two (2) years. Our Preferred Candidate has Experience working with crime victims. Compensation is more than a salary with MCSO: Growth and stability since 1871 Choice of three medical plans - starting as low as $70/month Holidays - 10/year + 1 personal day Enrollment in Arizona State Retirement System Paid sick and parental leaves (birth/adoption) 10% discount at KinderCare facilities in the Valley and upcomingMCKids Club to serve County employees and their families exclusively MCSO Mentoring program to provide personal and professional growth opportunities for all employees Access to free County gyms Learn more at Benefits Overview Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.) Exercises independent judgment within legal guidelines, and reads, comprehends and interprets state, county and MCSO laws, rules, regulations, policies and procedures. Researches the Superior Court Initial Appearance (IA) ICIS system and the Sheriff's Office Database (SHIELD) for all detainees with victim related charges to interpret and determine proper hold and/or release orders. Responds to inquiries received from voicemail, email, public telephone, or in person and provides information regarding inmate charges, status, and dispositions. Meets with crime victims or collects electronic/fax transmission of Orders of Protection to facilitate delivery and Service by Detention staff. Receives and distributes information and documents from other judicial and law enforcement offices regarding in-custody defendants with victim related charges. Monitors and maintains office equipment and supplies. Inputs, creates, tracks, and maintains victim notification information. Processes paperwork related to victim notification, including entering data intoSHIELD,notifying victims of their legal rights as defined by Arizona law when arrests have been made in their case and when suspects have been released from custody, and answering victims' questions regarding their legal rights. Accompanies crime victims to IA court and facilitates delivery of impact statements and conversation with court staff. Initiates and processes all release notifications for crime victims in the custody of all MCSO jails. Attends eligible National Advocate Credential Program trainings, earns and maintains updated certification credentials and knowledge of victim advocacy. Provides quality assurance to detect and correct data errors inSHIELD. Educates crime victims of their rights per ARS Title 13 Chapter 40 and the Arizona Constitution on Victim Bill of Rights. Refers crime victims to applicable resources and referrals. Maintains active victim files and archives as required by Arizona State Retention Schedules. Attends required meetings and scheduled training as directed by the VANU Supervisor. Be present at work site to perform tasks as scheduled and/or assigned by the supervisor. Working Conditions Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Work occurs primarily indoors and occasionally outdoors in a 24X7 environment. Tasks require managing constant interruptions, time pressures, and high work volume. Job includes team-oriented activities and interaction with all levels of County management, personnel, inmates, and the public. Responsibilities require concentration, accuracy, ethical conduct and a professional demeanor. The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages. Work Environment Frequently indoors Conditions may rarely include outdoors, working in confined area, stairs or ladders Physical Environment Sitting, standing, walking Speaking, hearing, seeing, reading Bending/kneeling, reaching, twisting Crouching Lifting floor to waist twenty-five (25) pounds Carrying a weight of twenty-five (25) pounds for a distance of 50 feet Pushing/pulling a weight of fifty (50) pounds for a distance of 50 feet Social Environment Constant interruptions, time pressures High volume of work Handling multiple or complicated tasks, frequently changing and/or unscheduled tasks Accuracy Decision making Concentration/vigilance Teamwork, working in close proximity with others Conditions frequently include isolation, public contact, traumatic subject matter, overtime/rotating shifts Conditions may rarely include dangerous environment, emergencies Knowledge, Skills, and Abilities Knowledge of Microsoft Office Suite applications. The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Standard office practices and procedures. Skill in Operating office equipment including personal computers. Communicating effectively in oral and written format as appropriate for the needs of the audience. Ability to Handle confidential or sensitive information with discretion. Interpret and explain rules and regulations. Establish and maintain effective working relationships. Operate multi-line telephone system. SELECTION PROCEDURE The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!