Security Operations Specialist

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

The Specialist, Security Operations position will support numerous Security programs to ensure compliance with specific contracts. This will include the determination of appropriate security handling of documents, systems, hardware media, and staff reporting obligations. In providing guidance, you will have knowledge of each contract. In this role you will assist with security administration and provide support for all aspects of physical, personnel, administrative, communications, operations and computer/systems security.

You will be conducting security briefings, training, investigations, risk management activities, new employee briefings, and annual refresher training. You will also review security applications, various customer-specific forms, customer security requirements, and statements of work. Provide direction and security guidance, ensuring compliance for all staff security reporting obligations. Assist with the implementation and maintenance of a departmental insider threat program. Initiating and maintaining internal security awareness programs, and helping to execute security self-inspections. Assist with the design and building of new data centers and administrative facilities as required.

• Assisting with the management of alarm, access control, and video surveillance systems, and providing after-hours alarm/emergency response as required.

• Working with specific customer security contacts and teams and assisting with video, badge, and alarm reviews as required.

• Communicating frequently with external POCs to obtain guidance, rulings, approvals, and acceptable deviations or waivers for compliance with contractual policies and regulations and providing guidance and policy interpretations for department personnel.

• Creating incident and security violation documentation for submission as needed. Provide direction to security operations related problems while ensuring full compliance with policies/standards. Researches solution options when issues arise and presents solution(s) recommendations to management.

• Ensuring all actions follow Verizon CPI-810, as well as federal, state, and local laws governing the use, protection, and safeguarding of personal information and other sensitive data.

• Discerning and applying the proper standards for the protection of unique data and provide support for all aspects of physical security operations by conducting self- inspections.

• Coordinating with security vendors as needed to ensure the installation, upgrades, and maintenance for hardware and software components.

• Reviewing current operations, policies, SOP's, SPP's, and recommends ways to streamline operations.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Willingness to travel up to approximately 25% of the time.

• Ability to pass an extensive Verizon initiated background investigation as a condition of employment.

Even better if you have one or more of the following

• Ten or more years of relevant work experience.

• Experience in Microsoft Office products and programs, including Word, PowerPoint, and Excel.

• Experience in Security Operations including the handling, identification, analysis and resolution of various security-related matters with limited guidance.

• Independent judgment and discretion, and risk analysis skills.

• Ability to juggle competing demands and to prioritize work with a sense of urgency in a dynamic, fast-paced environment.

• Strong communication skills.

• Ability to work autonomously and in a team environment, while paying strict attention to detail

• Knowledge of Digital Monitoring Panels (DMP) and Software House/C-Cure access control systems

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a 'pay for performance' company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

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We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.