Business Analyst

Precise Software Solutions is seeking a Business Analyst to support the Gold Image engineering team within the Centers for Medicare & Medicaid Services (CMS) Security Operations program.

This role is responsible for supporting the planning, coordination, and execution of technical work for a small Agile engineering team. The ideal candidate is a proactive, detail-oriented professional who can translate objectives into well-defined work items, establish clear acceptance criteria and measurable outcomes, and maintain delivery momentum against established commitments.

Success in this role requires strong ownership of work planning, forward-looking coordination, and execution tracking. The Business Analyst will work closely with engineers and technical leadership to ensure work is clearly defined, appropriately prioritized, and delivered on schedule.

Must be USC/GC/EAD with ability to obtain a public trust clearance.

Key Responsibilities

• Lead work planning and coordination for the Gold Image engineering team, ensuring clear priorities, deliverables, and timelines.
• Maintain a forward-looking backlog and delivery plan with well-defined Jira Epics, user stories, acceptance criteria, and measurable outcomes.
• Collaborate with engineers and technical leads to refine requirements, estimate effort, identify dependencies, and establish achievable delivery commitments.
• Monitor progress against milestones and delivery dates, proactively identifying risks, removing blockers, and driving follow-through to ensure timely delivery.
• Facilitate Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Coordinate with stakeholders to clarify requirements, resolve issues, and communicate priorities, decisions, and schedule changes.
• Complete weekly and monthly status reports that cover accomplishments, upcoming priorities, delivery performance, risks, and issues.
• Maintain supporting documentation and drive continuous improvements in work planning, execution, reporting, and team efficiency.

• 3+ years of experience in business analysis, IT project coordination, Agile delivery, or related roles supporting technical engineering teams.
• Demonstrated ability to independently organize complex work, manage competing priorities, and consistently meet delivery commitments.
• Strong analytical and problem-solving skills with exceptional attention to detail and a proactive, results-driven approach.
• Experience working in Agile environments with proficiency in Jira, Confluence, and reporting tools.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with technical teams and stakeholders.
• Familiarity with cloud infrastructure, DevSecOps, or IT security environments; federal government experience (CMS or HHS) preferred.
• Bachelor's degree in a related field or equivalent professional experience. Agile or business analysis certifications are a plus.

Top qualifications

• Forward Planning & Work Structure - Ability to translate objectives into a prioritized, forward-looking delivery plan with well-defined Epics, stories, acceptance criteria, measurable outcomes, and realistic timelines. Engineers should always know what's next and what done looks like.
• Execution & Delivery Accountability - Strong ownership and follow-through. Proactively track commitments, manage dependencies, identify blockers early, and drive work toward agreed delivery dates. I want someone who anticipates problems rather than simply reports them.
• Reporting & Operational Visibility - Deliver accurate, meaningful weekly and monthly reports that clearly communicate accomplishments, upcoming milestones, delivery performance, risks, and schedule impacts. Reporting should be driven by reliable Jira data rather than manual status collection.

Top qualities

• Proactive & Self-Directed
• Highly Organized & Detail-Oriented
• Accountable & Results-Driven

ABOUT US

Precise Software Solutions, Inc. is a mission-focused technology services company delivering secure digital platforms, infrastructure, and operational IT services to government organizations. A CMMI Level 3-appraised company, Precise partners with agency technology leaders and solution providers to design, build, operate, and modernize enterprise IT solutions that support critical public missions combining agility, innovation, and performance to deliver measurable results.

Precise specializes in cloud and hybrid infrastructure, platform engineering, security operations and compliance, application modernization, and data platforms and analytics. The company is known for its agile, delivery-driven approach and innovative engineering practices, applying operational rigor and performance-focused execution to improve system resilience, security, and scalability across complex government environments.

BENEFITS AND PERKS

• Comprehensive Health Benefits (Medical, Dental and Vision)
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Retirement Plan with 4% match and discretionary match at year end
• Paid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)
• Short Term and Long-Term Disability
• Paid Parental Leave
• Paid Jury Duty leave
• Life and AD&D Insurance
• Critical Illness Insurance
• Training and Development
• Wellness Incentives & Discount programs
• Employee Referral Program
• Annual Charity Donation Match
• Awards and Recognition

Equal Employment Opportunity Statement

Precise Software Solutions is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We expect every member of the Precise community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.