Night Auditor

JOB DESCRIPTION SUMMARY:

The Night Auditor is responsible for overnight front desk operations, ensuring accurate financial reporting, and maintaining guest services during night hours.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Welcome guests andhandle late-nightcheck-ins andearly check-outs.

• Answer phone calls, respond to guestinquiries, and provideexcellent customer service.

• Process guest payments, issue receipts, andmaintain accurate billingrecords.

• Reconcile daily financialtransactions, includingroom charges, cash, credit card payments, and other revenues.

• Prepare and balancedaily financial reports.

• Audit front deskrecords to ensureaccuracy and correctany discrepancies.

• Manage reservations, roomassignments, and guestrequests.

• Monitor hotel securityby conducting routineproperty checks andresponding to emergencies.

• Communicate important informationto the morningshift and management

• Exceptional communication skills, detail oriented, and ability to learn in an ever changing work environment.

• Must have flexible schedule and be willing to work beyond scheduled hours if necessary.

• Multi-tasking skills.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. The Company will provide reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate where permitted by applicable law. Nothing in this job description alters the at-will nature of employment or limits the Company's right to modify duties at any time

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.