Accounts Receivable Specialist

Starting at $31/hour | Milwaukee, WI | Paper Machinery Corporation

Paper Machinery Corporation (PMC) is a global leader in designing and manufacturing advanced paperboard cup and container forming equipment. For more than 70 years, PMC has built a reputation for engineering excellence, innovation, quality, and exceptional customer support.

Our equipment is used by customers around the world, including some of the most recognized names in the foodservice and consumer packaging industries.

We're looking for an experienced Accounts Receivable Specialist to join our Accounting team. This is an important role for someone who enjoys working with customers, solving payment and billing issues, managing detailed invoicing, applying cash, and keeping accounts accurate and current.

If you're an experienced AR professional looking for a role where you can take ownership, work cross-functionally, and be part of a stable, employee-owned manufacturing company, we'd like to hear from you.

The Accounts Receivable Specialist will manage key functions across the accounts receivable and customer billing cycle, including invoicing, collections, cash applications, account reconciliations, and customer account maintenance.

You'll work closely with customers and internal teams including Sales, Service, Project Management, and Accounting to ensure invoices are accurate, payments are applied correctly, discrepancies are resolved quickly, and outstanding balances are collected on time.

This role is well suited for someone who enjoys both the numbers and the people side of accounting-you'll spend time analyzing accounts and reconciling transactions while also communicating directly with customers to resolve billing and payment issues.

• Manage an assigned portfolio of customer accounts and monitor outstanding balances.

• Review AR aging and proactively follow up on past-due invoices.

• Contact customers regarding outstanding balances while maintaining professional, positive relationships.

• Research and resolve billing disputes, payment discrepancies, short pays, and other account issues.

• Document collection activity and maintain accurate customer account records.

• Partner with Sales, Service, and other internal teams to resolve issues that may delay payment.

• Escalate complex or high-priority collection issues as appropriate.

• Apply daily customer payments accurately and efficiently.

• Research and resolve unapplied cash and payment discrepancies.

• Match payments to invoices, credits, and customer accounts.

• Reconcile customer accounts and investigate differences.

• Communicate with customers and internal departments to identify the appropriate application of payments.

• Prepare and process invoices for equipment sales, parts, and field service work.

• Manage customer billing through customer portals and electronic invoicing systems.

• Process progress billing, milestone billing, and installment invoices according to contract and customer requirements.

• Review purchase orders, contracts, and billing terms to ensure invoices are accurate and compliant.

• Research and resolve invoice rejections or customer billing questions.

• Maintain accurate customer billing records and supporting documentation.

• Perform customer account reconciliations and investigate discrepancies.

• Monitor AR aging and provide collection reporting and metrics.

• Assist with month-end close activities related to accounts receivable.

• Maintain accurate accounting records and documentation.

• Prepare reports and analysis for Accounting leadership.

• Identify opportunities to improve AR processes, reduce outstanding balances, and increase efficiency.

• Build strong working relationships with customers and internal teams.

• Partner with Sales, Service, Project Management, and Accounting to resolve billing and payment issues.

• Communicate clearly and professionally with both internal and external customers.

• Contribute ideas and participate in continuous improvement initiatives within the Accounting department.

We're looking for an experienced AR professional who is organized, analytical, persistent, and comfortable communicating with customers.

• 3+ years of experience in accounts receivable, collections, billing, cash applications, or related accounting functions.

• Experience applying customer payments and resolving unapplied cash.

• Experience with customer invoicing and account reconciliations.

• Strong understanding of AR aging and collections processes.

• Experience researching and resolving billing or payment discrepancies.

• Strong attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Strong organizational and time-management skills.

• Proficiency with Microsoft Excel and Microsoft Office.

• Ability to work independently, prioritize multiple responsibilities, and meet deadlines.

• Experience with an ERP or accounting system.

• Manufacturing or industrial company experience.

• Experience with capital equipment or large-ticket equipment invoicing.

• Service or field-service billing experience.

• Experience with customer billing portals.

• Experience with progress, milestone, or installment billing.

• Credit and collections experience.

• Experience working with customer contracts and purchase orders.

Don't have manufacturing experience? That's okay. If you have strong AR, collections, cash application, and invoicing experience and are comfortable learning a new industry, we encourage you to apply.

At PMC, you'll be joining an established, employee-owned manufacturer where your work directly supports customers and the operation of the business.

We offer:

• Starting pay of $31/hour

• Comprehensive benefits package

• Health insurance

• Retirement plan

• Paid time off

• Paid holidays

• Employee Stock Ownership Plan (ESOP)

• Professional development and career growth opportunities

• Collaborative team environment

• Opportunity to work with customers around the world

• A stable company with more than 70 years of manufacturing expertise

• Clean, professional work environment

This isn't simply a data-entry or invoice-processing position.

You'll have ownership of important parts of the AR process and will play a key role in getting invoices out accurately, bringing cash in on time, keeping customer accounts clean, and solving the issues that can get in the way of payment.

If you enjoy digging into an account, figuring out why something doesn't balance, talking with customers, and seeing a problem through to resolution, you'll have the opportunity to make a real impact in this role.

If you're an experienced AR professional looking for a stable opportunity with strong starting pay, meaningful responsibility, and an employee-owned company, apply today.

Paper Machinery Corporation is an Equal Opportunity Employer committed to providing a workplace free from discrimination and harassment. Qualified applicants are considered without regard to legally protected characteristics.