Senior Channel Manager

Job Description

Job Title: Senior Channel Manager

About Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic work environment where cutting-edge technology and creative problem-solving converge. Join us as we shape the future of intelligent systems

Job Description

General Scope & Summary

Key activities include partner portfolio management, sales, services program execution, partner readiness and enablement. Defines, develops, and deploys long-range partner enablement strategies. Leads lectures on company products, drives solutions, and develops marketing tactics with partners. Stays abreast of current competition within assigned accounts and implements strategies to block competitive advancement.

ESSENTIAL FUNCTIONS

Conduct Sales of Alvaria solutions through Channel Partners

Work with Solution Consultant to assure support of Channel Partners on Discovery, Design, Demo, Defend and Deliver on solutions

Work with Account Executives assigned to specific Accounts and/or verticals that are going to fulfill their opportunities via a Channel Partner

Work with Channel Partner Office and Channel Development teams to assure Partner Readiness to sell, implement and support Alvaria solutions in Market

Create strategy with Channel Partners by implementing Territory Plans and Account Plans and assure execution

Management responsibility for people, planning, budgets and objectives for multiple departments, product lines, locations or disciplines.

SPECIALIZED KNOWLEDGE & SKILLS

Highly specialized level of expertise in company products and services.

Ability to communicate complex information to Customers and Channel Partners.

Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.

Having broad expertise or unique knowledge, uses skills to contribute to the development of company objectives and principles and to achieve goals in creative and effective ways. May be tasked with sales/development of new or strategic products.

Acts independently to determine methods and procedures on new assignments and may provide guidance to lower-level personnel.

Distinguished by additional specialized knowledge in breadth and/or depth, as well as record of success in sales

EDUCATION AND EXPERIENCE

At least 8 years of partner channel sales experience.

Experience on Contact Center software tools and services preferred.

Bachelor's degree in relevant field preferred.

Ability to travel to Channel Partner sites, Customers and internal meetings or events (national and/or international)