Senior Library Information Specialist - Interlibrary Loan

University Libraries - Interlibrary Loan Department

The Sr. Library Information Specialist works in the Interlibrary Loan Department and reports to the Interlibrary Loan Supervisor. This position will work on a team to process interlibrary loan requests, provide patron assistance, and will serve as a subject matter expert on interlibrary loan processes and guidelines. They will work with the Interlibrary Loan Supervisor and rest of the Interlibrary Loan team, including the Head of Resource Sharing, to ensure efficient and effective services that meet the needs of the University Libraries' constituents.

• Works collaboratively with other members of the Interlibrary Loan team.
• Processes requests for research materials.
• Serves as a primary point of contact for users of the interlibrary loan service.
• Develops and maintains documentation.
• Troubleshoots technical and workflow issues.
• Demonstrates commitment to Equity, Diversity, and Inclusion, evidenced through direct action.
• Communicates clearly inside and outside the department to ensure timely service.
• Oversees student employee work; provides training and regularly checks for quality.
• Completes project work in an efficient and independent manner.
• Other duties as assigned.

This position will work a set schedule, Monday through Friday, for a total of 8 hours daily between 7:30am and 5:00pm. A regular schedule will be set upon hire with supervisor approval.

The UMKC University Libraries support flexible work arrangements in keeping with the Flexible Work Arrangement Guidelines. Flexible work arrangements should support the mission, goals and functional role of the employee, department and university.

A Bachelor's degree or an equivalent combination of education and at least 1 year of experience from which comparable knowledge and skills can be acquired.

• Experience working in a library
• Successful experience in a customer service role
• Ability to work independently and collaboratively in teams that encompass a range of roles and knowledge
• Demonstrated attention to detail
• Experience working with interlibrary loan systems (ILLiad, OCLC WorldShare, Clio, BSCAN ILL, etc.)

The anticipated hiring range for this position has been established as $18.08-$21.00/hourly.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: Salary Plan # 007
University Title: SENIOR LIBRARY INFORMATION SPECIALIST
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

For best consideration apply by August 23, 2026. Applications will be accepted until this position is filled.

Employment visa sponsorship is not available for this position.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.