Senior Director, Enterprise Quote Product Manager

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa's Customer Journey Business Product team is a crossfunctional organization responsible for driving product strategy and execution across the endtoend customer journey from demand generation through sales, contracting, servicing, and growth. Our team operates as a true enterprise product organization, partnering closely with Business, Sales, Finance, Legal, Operations, and Technology to design and scale capabilities that work consistently across Visa. Product leaders on this team own outcomes across the full lifecycle, not just individual tools, and play a critical role in shaping how work scales across regions, value streams, and sales motions.

We are seeking aSenior Director, Enterprise Quote Product Managementto be the single threaded owner for our enterprise quoting experience and platforms. This leader will define and execute the strategy for an integrated, endtoend quoting process that connects sellers and all supporting teams (deal desk, pricing, finance, legal, operations) into one consistent, datadriven, and scalable quote lifecycle. The role is accountable for a unified enterprise quoting model that standardizes how quotes are created, priced, approved, contracted, and measured across products, segments, and regions.

Key Responsibilities:

• Own theendtoend enterprise quoting vision and strategy, from seller request through quote creation, approvals, contract execution, and downstream handoff.
• Design aconnected quoting processthat stitches together CRM, CPQ, pricing, billing, and contract systems into a seamless experience for sellers and supporting teams.
• Lead a portfolio roadmap for quoting capabilities (CPQ, pricing rules, approvals, templates, document generation, esignature, and integrations) across internal platforms.
• Establish global standards for quote governance, including quote types, approval policies, discounting guidelines, and exception workflows, in partnership with Sales, Finance, and Legal.
• Build and lead a crossfunctional virtual team spanning Sales, Sales Operations, Deal Desk, Finance, Legal, Product, and Technology to drive adoption and continuous improvement of the quoting process.
• Define and trackenterprise KPIssuch as quote cycle time, approval SLA adherence, quote accuracy, win rate impact, and seller NPS; use insights to prioritize investments.
• Champion automation and AIenabled capabilities (pricing recommendations, risk scoring, clause suggestions, workflow prediction) to reduce manual effort and improve quote quality.
• Ensure data consistency and integrity across CRM, CPQ, and downstream systems to enable accurate pipeline, revenue forecasting, and operational reporting.
• Partner with regional and segment leaders to ensure the global quoting framework is flexible enough for local needs while maintaining enterprise standards.
• Lead executivelevel communication on quoting strategy, roadmap, and performance, including steering committees and quarterly business reviews.
• Develop and execute change management and enablement plans for major quoting releases, including training, documentation, and feedback loops with seller communities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• 15+ years of experience in product management, revenue operations, sales operations, or related roles, with at least 5 years leading complex, crossfunctional initiatives at enterprise scale.
• Proven experience owning or significantly shapingquoting / CPQ / pricing / contract workflowsin a B2B or enterprise environment.
• Handson familiarity with CRM and quoting ecosystems (e.g., Salesforce, Dynamics 365, Conga, Apttus, PROS, or similar CPQ/CLM platforms).
• Demonstrated success leading seniorlevel stakeholders across Sales, Finance, Legal, Operations, and Technology to align on a unified process and roadmap.
• Strong track record of using data and experimentation to simplify processes and drive measurable improvements in cycle time, quality, and revenue outcomes.
• Bachelor's degree in business, technology, or a related field; MBA or equivalent experience is a plus.
• Enterpriselevel strategic thinkingwith the ability to define a multiyear vision and convert it into an executable roadmap.
• Deep understanding of quoting, pricing, approvals, and contract lifecycle, and how they connect across the broader revenue engine.
• Strong product mindset: able to define outcomes, prioritize tradeoffs, and balance global standards with local flexibility.
• Excellent stakeholder management, communication, and storytelling skills at the executive level.
• Familiarity with AIdriven process automation, analytics, and experimentation frameworks applied to sales and revenue workflows.

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer