Desktop Support Technician

Desktop Support Technician - (Contract)
Location: Mission, TX (Onsite)
Scope
Onsite desktop support for a new site turn-up and post-go-live operations supporting a high-volume contact center environment.

Key Responsibilities
Site Turn-Up / Build (Primary - July-Aug):

• Stage, deploy, and set up desktops, monitors, docks, and peripherals
• Perform device provisioning (Intune / Autopilot preferred)
• Assist with desk setup, cabling, and basic install activities
• Validate workstation readiness (logins, apps, connectivity)

Go-Live & Operations Support:

• Provide onsite end-user support (hardware, software, login issues)
• Troubleshoot desktop, network, and peripheral issues
• Support user account management (AD / O365)
• Perform basic network troubleshooting (connectivity, IP conflicts, etc.)

Asset / Inventory:

• Track deployed equipment and maintain asset accuracy

Requirements

• 2+ years desktop support experience
• Strong Windows / O365 / AD troubleshooting
• Experience with hands-on deployments (site builds preferred)
• Basic networking knowledge (IP, connectivity)
• Comfortable with physical setup (equipment, cabling, installs)

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.