Food & Beverage Manager

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As the Food and Beverage Manager at the Hilton Bloomington, you'll help oversee all food and beverage operations throughout the hotel, including the ChopHouse, Olive Lounge, banquet and catering functions, in-room dining and other F&B outlets.

The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

What will you be doing?

• Oversee daily operations of all food and beverage outlets, including restaurant, lounge/bar, banquet facilities, and in-room dining.

• Ensure consistent service quality, food presentation, cleanliness, and guest satisfaction across all outlets.

• Coordinate and support supervisors and team members to maintain operational excellence.

• Monitor staffing levels and scheduling to ensure adequate coverage during peak and non-peak periods.

• Maintain high standards of customer service and hospitality.

• Address guest concerns and complaints promptly and professionally.

• Manage departmental budgets, forecasts, and financial performance.

• Collaborate with Sales and Catering teams to plan and execute meetings, conferences, weddings, and special events.

• Ensure banquet events are delivered according to client expectations and hotel standards.

• Oversee banquet setup, service execution, and post-event evaluations.

• Maintaining a high quality hotel image through effective housekeeping and sanitation in the Food and Beverage operation.

• Securing all Food and Beverage property and inventories.

• Implementing and supporting hotel policies and procedures.

• Assessing and reviewing the job performance of subordinates and maintaining records of assigned associates according to policy.

• Hiring, inducting, orientation, and training assigned personnel to meet departmental responsibilities.

• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• Strong knowledge of restaurant, lounge/bar, and banquet operations.

• Knowledge of Beverage operations and understanding wine varieties, labels and vintages.

• Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statement.

• Ability to work entire shift standing and moving about in banquet, restaurants and kitchen areas.

• Ability to read, write, and communicate effectively in English language, to understand internal documents, reports and to interact effectively with guests and employees.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve.

• High school diploma required. College degree in Hotel Restaurant Management or Culinary School is preferred.

• Position requires 3-5 years previous Food & Beverage management experience.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Free Parking
• "Two for one" movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Early wage access
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Salary Estimate: $65,000-$75,000

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Minneapolis/Bloomington Hotel is an equal opportunity employer.