Permit Quality Control & Review Specialist

Location: Onsite Jacksonville

Schedule: Monday - Friday, 8am-5pm

Salary: $17.00 - $20.00 per hour based on experience

Summary:

In this role, you will help ensure Landstar tractors and trailers remain compliant and legally authorized to operate throughout the United States and Canada. You will work closely with Owner Operators or Business Capacity Owners (BCOs), related internal departments, and government agencies to manage registrations, permits, and equipment credentials while maintaining accurate records and resolving issues in a timely manner. Your strong attention to detail, organizational skills, customer service abilities, and the capacity to manage multiple priorities in a fast-paced environment will make you a success in this department. This is a great opportunity to develop expertise in transportation compliance and fleet administration while building valuable skills in problem-solving, regulatory processes, vendor relations, and operational support.

Essential Responsibilities:

• Issue replacement devices, resolving service failures, responsible for inventory of the devices accurately record data of devices on master spreadsheet.
• Review equipment files to ensure the information received for data entry is complete and accurate and in accordance with legal standards.
• Handle entire plate registration process. Includes verifying paperwork, ordering and issuing plate with correct charges, maintaining accurate plate inventory weekly
• Assist with annual permit renewal (high volume and time sensitive).

• Other duties as assigned

Required Minimum Experience and Education:

• High school diploma or general education degree (GED)
• One year of customer service experience

Preferred Experience and Education:

• One year of data entry experience
• 6 months' experience with tax, title, licensing, or permits

Knowledge, Skills, and Abilities:

• PC skills Excel and Word, required (iSeries 400, preferred)
• Excellent verbal and written skills, required
• Excellent organizational and analytical skills
• Ability to multitask or change tasks as needed with a strong commitment to quality
• Ability to meet deadlines and work well under pressure
• Ability to balance accounts
• Position requires an individual who is dependable, reliable and accepts accountability for work performed
• Skilled in a high level of diplomacy

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.