Quality Assurance Analyst

Job Description

• The QA Analyst must be able to:

• Communicate effectively with technical and non-technical audiences.
• Work independently to organize assigned work and make sound, independent decisions.
• Operate effectively in a fast-paced environment; juggling multiple tasks effectively to meet deadlines.
• Apply technical skills to address increasingly complex test scenarios involving web and database servers, mobile devices and/or other systems components.
• Relate the application of computer capabilities and testing technical to real world problem resolution. Demonstrate an in-depth understanding of assigned software modules.
• Exhibit efficient management of time, tasks and priorities.
• Maintain a positive team player attitude.
• Assist in defining/refining QA standards and procedures.
• Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process.
• Stay abreast of the latest trends in software development and quality assurance.
• Work directly with customers to help diagnose urgent issues.

• The Quality Assurance Analyst tests programs, application modules and products of varying complexity created by the Development department using systematic Quality Assurance techniques. The QA Analyst provides support for various modules to customers, peers and management with diagnostic troubleshooting techniques and strives to further organizational and company goals.

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Prior experience in software quality assurance required; Tyler software or related experience helpful.
• Solid analytical and problem-solving skills involving sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices preferred.
• Familiarity with basic coding and/or scripting is required.
• Full software development lifecycle familiarity is strongly preferred.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
• Proficiency with Microsoft Office.
• Ability to work independently as well as collaborate in a team.
• Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
• Ability to be effective in a fast-paced environment.
• Must be able to travel occasionally.

• The Quality Assurance Analyst tests programs, application modules and products of varying complexity created by the Development department using systematic Quality Assurance techniques. The QA Analyst provides support for various modules to customers, peers and management with diagnostic troubleshooting techniques and strives to further organizational and company goals.