System Analyst - Full-Time, Hybrid

Mercy Health Corporation
$61,173.09 - $94,818.29
paid time off
United States, Wisconsin, Janesville
Jun 09, 2026
OVERVIEW This role supports healthcare applications by maintaining, improving, and implementing software systems that support daily operations. The position analyzes workflows, designs solutions, troubleshoots issues, manages projects, and works with vendors and users to ensure applications function effectively. It also requires strong communication, technical knowledge, and the ability to support testing, training, documentation, and system improvements. SCHEDULE: 40-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists. Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed. Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications. Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation. Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate. Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application. Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements. Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills. EDUCATION AND/OR EXPERIENCE Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered. Prior certification in Epic application preferred. CERTIFICATION/LICENSURE Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role. OTHER SKILLS AND ABILITIES Experience with and demonstrates competence in Microsoft Office Applications. Ability to work independently and be result oriented. Requires excellent verbal and written communication skills and ability to coordinate and prioritize tasks and project components. Ability to lead. LEVEL OF SUPERVISION Minimal supervision required SUPERVISES This job has no supervisory responsibilities. PAY RANGE: $61,173.09 - $94,818.29 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women