Dedicated Damage Inspector

Aquent is partnering with a leading technology company that is at the forefront of innovation, dedicated to ensuring the reliability and performance of cutting-edge infrastructure. This organization is committed to minimizing disruptions and maintaining the highest standards for critical components within their advanced operational environments. Join a team where your expertise will directly contribute to the seamless operation and longevity of essential systems, making a tangible impact on global technological advancements.

Are you a meticulous and technically savvy individual with a keen eye for detail? We are seeking a vital team member to take on a crucial quality assurance role focused on protecting and maintaining the integrity of essential hardware components. In this dynamic position, you will be instrumental in safeguarding valuable assets, ensuring that only the highest quality parts are integrated into critical systems. Your efforts will directly reduce operational risks, improve hardware longevity, and contribute significantly to the overall efficiency and reliability of a world-class technological infrastructure. This is an opportunity to apply your technical skills in a hands-on environment, influencing processes and standards that uphold technological excellence.

**What You'll Do:**

* Perform specialized inspections and repairs on critical hardware components.

* Conduct quick testing for Printed Circuit Board Assembly (PCBA) to facilitate re-inventory.

* Verify damage on parts reported by other personnel, ensuring accurate assessment and quarantine.

* Execute repairs on damaged components, including cleaning thermal paste from processors and straightening bent connectors.

* Replace missing parts such as processor carrier frames and dust covers.

* Conduct periodic audits of handling, electrostatic discharge (ESD) processes, and packaging methods across various operational touchpoints.

* Assist site leadership in efforts to minimize hardware damage through spot checks of process staging areas for proper handling, packaging, and storage.

* Support the execution of the damaged parts process, ensuring verified damaged parts are quarantined and not mixed with functional products.

* Identify and escalate issues contributing to part damage.

* Provide essential support for key field campaigns and failure investigations.

**What You'll Bring:**

**Must-Have Qualifications:**

* Bachelor's Degree or equivalent experience in a technical field.

* 3+ years of experience in a technical role.

* General knowledge of electronic parts and components used in infrastructure hardware (e.g., Motherboards, DIMMs, Hard Drives, network cards, optical components).

* Ability to perform 1st Level Failure Analysis (FA) for electronic parts.

* Familiarity with typical mechanical defects found in electronic components and hardware.

* Ability to sit for extended periods (several hours at a time) while performing detailed inspections of electronic parts and components.

* Familiarity with simple inspection equipment such as stereo microscopes and ring lights.

* Proficiency in using a PC to record and report data.

* Ability to write clear process instructions and Standard Operating Procedures (SOPs).

* Strong interpersonal skills to collaborate with and influence others.

* Physical capability for medium to heavy materials handling (e.g., lifting, pushing/pulling).

**Nice-to-Have Qualifications:**

* Quality Assurance background within the electronics industry.

* Experience in troubleshooting and repair of server, storage, and networking products.

* Proficiency with spreadsheets and databases.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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