Transport Process & Continuous Improvement Lead

The Transport Process and Continuous Improvement Lead is responsible for the design, optimization, and governance of transportation-related processes, systems, and data across the North American Service Center (NSC) and supporting entities.

This role owns the development of scalable solutions that improve visibility, automation, and decision-making within Transport and across connected functions, including Planning, Purchasing, Warehousing, Customer Service, Finance, Customer Centers, and Product Companies.

The Process and Continuous Improvement Lead orchestrates cross-functional initiatives, develops reporting and system capabilities, and ensures sustainable, well-documented processes that drive operational efficiency, cost reduction, service improvement, and environmental performance. The role also contributes to global transport alignment and supports the continued development of the Business Process Expert function within NSC.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

We are looking for someone with experience and passion in the following areas:

• Process Ownership and Continuous Improvment
• Systems, Data, and Automation (e.g., SAP S/4HANA or equivalent, Power BI, SQL, Power Automate and/or system integrations (API/EDI) preferred)
• Cross-Funtional and External Collaboration
• Data Visibility and Performance Management
• Co2 Reporting and Sustainability
• Project and Solution Development
• Training, Documentation, and Adoption
• Strategic Contribution and Role Development

Education and Skills:

• Bachelor's degree in engineering, supply chain, computer science, business or related field (or equivalent work experience)
• Lean Six Sigma experience or continuous improvement training is an asset
• Strong experience with data analysis, reporting, and process improvement within transportation, logistics, or supply chain environments

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being
• Salary range based off of knowledge and experience $75k-$90k
• Eligible for annual bonus

Hybrid
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Distribution Center in Charlotte, North Carolina

USZ

Talent Acquisition Team: Chelsea Yates