Dir, TPS Strat Partnerships

Job Summary

We are currently hiring a Director, TPS Strategic Partnership to work with our Technical and Professional Services (TPS) team, and our ideal candidate will possess a passion for impacting lives and our community. The primary purpose of this position is driving the growth and retention of TPS technical and professional spend within Strategic Partnership accounts by aligning go-to-market strategies, supporting sales pursuits, and mobilizing the appropriate TPS business units to deliver the right solutions for each opportunity.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

1. Serve as the primary TPS liaison to the Strategic Partnerships organization, acting as the single source of truth for TPS capabilities, offerings, capacity, and positioning across all Strategic Partnerships-managed accounts.
2. Partner with Strategic Partnerships on the development and execution of go-to-market strategies for technical and professional services spend within enterprise and national accounts.
3. Lead and coordinate TPS involvement in all Strategic Partnerships-driven sales pursuits, RFPs, RFIs, and RFQs, pulling in the appropriate TPS business units, subject matter experts, and leadership to craft compelling, accurate, and competitive responses.
4. Manage and maintain the TPS "license to hunt" portfolio in partnership with Strategic Partnerships, ensuring alignment on account ownership, opportunity coverage, and rules of engagement across TPS divisions.
5. Drive the growth of technical and professional spend within current Strategic Partnerships client accounts by identifying expansion opportunities, facilitating discovery sessions, and connecting clients with the right TPS solutions.
6. Develop and execute strategic account plans in collaboration with Strategic Partnerships, bringing together cross-brand TPS teams to maximize business growth and foster long-term client relationships.
7. Build and sustain multi-level relationships with key client stakeholders through Strategic Partnerships-managed accounts, ensuring TPS maintains strong visibility, credibility, and presence at the decision-making level.
8. Monitor service delivery performance across Strategic Partnerships accounts with TPS involvement; identify gaps, coordinate corrective action, and escalate issues to appropriate TPS and Strategic Partnerships leadership as needed.
9. Ensure contract and MSA/SOW compliance for TPS engagements within Strategic Partnerships accounts; facilitate change orders, pricing negotiations, and renewals in coordination with Strategic Partnerships account teams.
10. Serve as the voice of the Strategic Partnerships client base internally to TPS, communicating client needs, strategic priorities, and growth opportunities to TPS business unit leaders and recruiters.
11. Lead and facilitate regular coordination meetings between TPS and Strategic Partnerships to review pipeline activity, account status, performance metrics, and growth opportunities.
12. Provide executive-level presentations, business reviews, and data-driven reporting on TPS performance and growth within Strategic Partnerships-managed accounts.
13. Collaborate with Strategic Partnerships on the development and delivery of client proposals, presentations, and executive briefings that highlight TPS capabilities and differentiation.
14. Track, analyze, and report on key performance indicators related to TPS revenue, growth, and client satisfaction within the Strategic Partnerships portfolio; use data to inform strategy and drive continuous improvement.
15. Support smooth implementation of new TPS programs at Strategic Partnerships client sites, partnering with Strategic Partnerships operations and TPS delivery teams to ensure consistency and contractual compliance.
16. Stay current on competitive landscape, industry trends, and client market dynamics relevant to TPS technical and professional services verticals within Strategic Partnerships accounts.
17. Performs miscellaneous duties as assigned.

Competencies

1. Culture of Heart: Provides the tools, training, and resources to focus on the impact of being a part of the team to help each other succeed.
2. Customer Service: Effectively interacts with and meets the needs of our customers to provide the best service and experience possible.
3. Client Relationships: Builds, maintains, and strengthens relationships with internal and external clients.
4. Data-Driven: Uses data to understand impacts, implications, and makes data-backed decisions to put resources where they are most impactful.
5. Curiosity and Innovation: Demonstrates curiosity, develops new insights, considers creative approaches and applies novel solutions.
6. Strategic Mindset: Considers the future of the organization proactively and responsively. Weighs diverse inputs to inform strategies. Identifies innovative opportunities when relevant.
7. Communication: Uses effective written and oral communication with internal staff, teams, clients, talent, and communities served. Demonstrates empathy and listening.
8. Persuasiveness: Effectively presents and discusses ideas and perspectives through communication and influencing of others to adopt a viewpoint or take specific action.
9. Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work as appropriate. Accepts responsibility for mistakes.
10. Collaboration: Helps colleagues as needed, views responsibilities as shared, and fosters teamwork to achieve organizational goals.
11. Data Gathering and Analysis: Seeks, collects, and synthesizes information from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment, enabling strategic and leadership decision making.
12. Story Telling: Uses narratives and available resources, such as presentations, to communicate effectively, build connections, and inspire action.
13. Prioritization: Effectively determines the importance and urgency of tasks, allocating resources efficiently, and focuses on activities that contribute most to achieving goals.
14. Ownership Mindset: Effectively manages own work and cross-functional engagements, ensuring delivery of high-quality outcomes.

Required Education and Experience

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum of 5 years of experience in account management, strategic sales, or a related role within the staffing, technical services, or professional services industry.
• Demonstrated experience managing or supporting large, complex enterprise or national accounts.
• Proven track record of driving revenue growth and client retention within a multi-stakeholder, cross-functional environment.
• Experience supporting or leading RFP/RFI processes and executive-level sales presentations.
• Strong understanding of technical and professional staffing services, workforce solutions models, and contract services environments.
• Expertise in using VMS, ATS, and various technology platforms to support multi-site or enterprise clients.
• A valid driver license and current auto insurance at company-specified levels is required for this position.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Staffmark and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.