Role/Department Summary: The Technology Project Coordinator supports technology projects, business analysis, documentation, and team operations across the Boston Children's Hospital Trust Technology Strategy & Solutions team. This role helps keep work organized, documented, scheduled, tracked, and moving.
Responsibilities:
- Track project work in Jira, Smartsheet, SharePoint, or similar tools, including tasks, milestones, risks, issues, decisions, and action items
- Schedule meetings, prepare agendas, capture notes, maintain decision and action logs, and follow up on open items
- Document business needs, requirements, user stories, process flows, SOPs, training materials, handoff notes, and project decisions
- Support QA, UAT, and releases by organizing test scripts, issue logs, user feedback, signoffs, release checklists, and post-release follow-up
- Maintain trackers for contracts, renewals, purchase orders, invoices, vendor contacts, budgets, and spend reporting
- Support events, system work, cross-team requests, and team coverage by cross-training across tools, processes, and operational routines
Education Requirements:
- A Bachelor's degree is required. Experience in philanthropy/technology is preferred.
Certification: PMP, Scrum master, Six-Sigma, other is preferred
Experience:
- Experience with technical project management, business analysis, systems analysis, data analysis, or technology operations preferred
- Strong organization, attention to detail, follow-through, and ability to manage multiple tasks at once
- Clear written communication and documentation skills, including meeting notes, action items, requirements, procedures, trackers, and status updates
- Curiosity, willingness to ask questions, and comfort learning unfamiliar systems, processes, and tools
- Willingness to try new tasks, take direction, learn from feedback, and build confidence through hands-on experience
- Basic project coordination skills, including scheduling meetings, tracking tasks, following up on open items, and maintaining project records
- Basic business analysis skills, including documenting needs, process steps, user feedback, and workflow gaps
- Basic analytical skills, including comparing information, reconciling details, updating trackers, and summarizing status
- Working knowledge of Microsoft Office, Zoom, SharePoint, PowerApps, Jira and Excel
- Ability to work with technical staff, business users, vendors, and project team members in a professional and service-oriented way
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
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