New

Supplier Relations Lead

First American
: $23.37 - $31.15 Hourly
sick time, 401(k)
United States, California, Santa Rosa
May 08, 2026
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoProvides support to the purchasing process. Serves as point of contact for key supplier accounts, providing administrative support and coordinating daily operations. Manage supplier records in company operating system and update competitive pricing information. Create and monitor supplier cost comparisons. What You'll Do Serves as a point of contact for assigned key supplier accounts resolving logistical and order fulfillment related issues Establish and maintain effective working relationships both internally (purchasing) and externally (suppliers). Assist other departments with escalated requests and decision making for accurate, timely claim closure Regularly perform supplier cost comparisons; perform and present pricing and product analysis; update company operating system with competitive pricing information Work closely with Invoice Control to resolve price discrepancies and clear issues on statements Create, maintain, update and enhance supplier records Support the procurement of new suppliers Provide ideas for business opportunities that align with the Contractor Relations' Team Act as the team's resource and subject matter expert to answer questions and create resolutions using experience, best practices and sound judgment Assists in scheduling and coordinating team activities; distribute selected work activities to team members May provide input into hiring and performance appraisals, but does not make hiring decisions or conduct performance evaluations Troubleshoots and guides others on wide variety of complex problems and identifies solutions within broad application and functional expertise Support supervisors in their management and coaching of staff What You'll Bring High School Diploma or equivalent, some college preferred 5+ years of directly related experience and demonstrated leadership experience Demonstrated leadership, organizational and problem-solving skills Exercises confidence, sound judgment and independent decision-making skills Ability to understand and execute policy and procedures Emerging leader skills Establishes effective working relationships at the work group level Drives enhancements to department processes and procedures through regular recommendations Analytical skills Tenacious, resourceful and inquisitive Ability to take a simplistic and realistic approach to problem solving MS Office (Word and Excel) skills Exceptional ability to understand and communicate using verbal and nonverbal communication skills. Should be assertive in nature Outstanding organizational skills with the ability to multitask, prioritize and follow up Knowledge of the product offerings and trades within the scope of the department Knowledge of organization's compliance regulations Good negotiation skills Pay Range: $23.37 - $31.15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.