Operations Intern

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!

Company Overview

Thermalnetics, llc is a growth company that was founded in 1972. We employ roughly 90 people and have annual sales of approximately $110m. Our corporate focus is "creating more comfortable and healthy indoor environments by providing innovative HVAC solutions". In striving to provide the most economical owning experience for the end-user, we provide equipment, parts, and services to ensure the air we breathe in our schools, hospitals, commercial buildings, etc. Is something that will allow us all to live happier, healthier, and safer lives. We also do all we can to give people the chance to grow. Our employees enjoy working at a place that offers a small company environment with big company objectives. You'll be challenged to innovate, encouraged to apply your knowledge, and be well-rewarded for results.

Location: Auburn Hills, MI

What's in it for you:

• You will have the opportunity to participate in meaningful, real-life projects within the Service and Equipment Sales Departments
• Hands-on experience working alongside Service Coordinators, Technicians and Operations personnel
• The ability to build relationships and gain practical industry knowledge in the HVAC field
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What you will do:

• Assist the Service Department with daily administrative and operational tasks within our CTS system
• Support work order management, including creating, updating, and closing service tickets
• Enter and maintain accurate customer, equipment, and service data in company systems
• Assist with scheduling-related tasks and communication between technicians, coordinators, and customers
• Help organize service documentation, reports, and project-related files
• Review incoming service requests and ensure information is complete and properly documented
• Support internal teams with follow-up tasks, status updates, and general coordination activities
• Participate in continuous improvement initiatives to help streamline department processes

Minimum Qualifications:

• Sophomore or Junior currently enrolled in a bachelor's degree program
• Experience in the Microsoft Office Suite (Excel, PowerPoint, and Word)
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks in a fast-paced environment
• Work visa sponsorship is not available for this position
• Ability to commute to Auburn Hills, MI Office without relocation

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Thermonetics!