New

Client Service Representative

Aleron
United States, Massachusetts, Boston
May 07, 2026
Description Job Title: Client Service Representative Location: Boston, MA (Hybrid) Employment Type: Temp to perm (6 months) Industry: Investment Banking Compensation: $24.00 / hr. Schedule: 40 hrs/Week. About the Opportunity: The Client Service Representative is an entry-level position working under direct supervision. It is responsible for monitoring client custody operations and service levels. The Client Service Representative also assists more senior team members with client conversions, reporting, and analyses. Client Service and Inquiry Response. Why You'll Love Working Here: Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates. Why This Opportunity is Exciting: This role offers the opportunity to join a company that prioritizes both people and performance-where your contributions directly impact client success while providing you with room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider- we help companies compete for talent. With a legacy of experience across industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive the business outcomes they seek. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You'll Do: Proactively respond to custody-related client inquiries on a daily basis. Work with internal departments to prioritize and resolve client requests and deliverables. Technology and Innovation. Utilize relevant internal technology solutions to effectively manage client inquiries. Introduce and familiarize clients with new technology, automation tools, and products. Risk Management and Control. Introduce and familiarize clients with new technology, automation tools, and products. Assist in maintaining and reporting on client service-related metrics. Participate in team-based project work and audits. Complete monthly reporting requirements. Job Requirements What You'll Bring: Bachelor's Degree. 2+ months of experience in customer service experience. What Sets You Apart: Microsoft Excel, Word & Outlook. Fundamental accounting skills and general financial knowledge. Additional Information: Upon offer of employment, the individual will be subject to a background check. After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply