Director, Product and Data Risk Management

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose
This role is responsible for identifying, assessing, and mitigating product, customer, and data-related risks. This role operates within the Three Lines of Defense framework and partners closely with Product, Technology, Legal, Compliance, Enterprise Risk Management (ERM), and Data Governance to ensure risks are proactively identified and reduced prior to production launch and throughout the product lifecycle.This role focuses on product risk assessments, customer impact analysis, data risk oversight, and incident management, ensuring strong data integrity, privacy, and control effectiveness while enabling business innovation.

• Support product risk assessments to identify, assess, and reduce risks prior to production launch, during material product changes, and throughout the product lifecycle.

• Embed risk management practices into product development and change management processes to identify risks early and mitigate them appropriately.

• Conduct pre-mortems, customer impact assessments, and cross-functional process reviews to identify potential risks related to product delivery, customer outcomes, data integrity, privacy, regulatory compliance, or operational resilience.

• Support product, data, and customer-related incident management, including root cause analysis, impact assessment, issue documentation, and sustainable mitigation plans.

• Identify and monitor risks related to data usage, data quality, data lineage, metadata, classification, storage, access, retention, privacy, and protection.

• Partner with Data Governance, Technology, Security, Privacy, Product, Legal, Compliance, and second-line risk teams to align data risk practices with enterprise standards, policies, and regulatory expectations.

• Support information classification, data governance, artificial intelligence governance, and related risk management programs.

• Track regulatory developments and emerging expectations related to data governance, information classification, artificial intelligence, privacy, and model risk, as applicable.

• Provide risk oversight for data owners, data custodians, data stewards, product owners, and other accountable stakeholders.

• Support model risk management activities for analytical models, decisioning logic, automated systems, artificial intelligence-enabled capabilities, and customer-impacting tools.

• Participate in model risk assessments across the model lifecycle, including design, implementation, validation, monitoring, performance management, change management, and issue remediation.

• Maintain asset inventories, process documentation, control inventories, KRIs, KPIs, and governance reporting related to product, data, model, and AI risk.

• Facilitate or participate in governance forums, working groups, or committees related to data governance, information classification, artificial intelligence, product risk, or customer-impacting risk decisions.

• Bachelor's degree in Business Administration, Finance, Accounting, Technology, Security, Data Management, Risk Management, or another related field of specialty.

• Typically 12 or more years of progressive experience in risk management, operational risk, compliance, audit, data management, product risk, technology risk, financial services, payments, or a related field.

• Demonstrated success leading risk, regulatory, audit, control, data, product, or governance functions in a Three Lines of Defense environment.

• Demonstrated ability to work effectively in a complex, highly regulated environment.

• Strong understanding of risk management practices, internal controls, control testing, issue management, governance, and remediation.

• Working knowledge of regulatory requirements applicable to assigned business lines, products, services, technology, data, or risk domains.

• Strong analytical, problem-solving, organizational, and change management skills.

• Excellent written and verbal communication skills, with demonstrated ability to influence, advise, and build trust with business partners, risk partners, senior leaders, and internal or external stakeholders.

• Effective influence management and stakeholder management skills.

• Experience developing or maintaining policies, procedures, standards, frameworks, risk reporting, process maps, or control documentation.

• Background and drug screen.

Preferred Qualifications

• Deep understanding of (Data Management Association) DAMA Principals and ability to customize for the environment.

• Records Management (ARMA) and Privacy experience a plus.

• DAMA - Certification in Data Management or Certified Data Partitioner.

• Experience in Data Risk Management (highly preferred).

• Expertise in documenting end-to-end Process Map, Risk, and Controls.

• Ability to engage with various cross functional teams in bringing together holistic perspective (upstream/downstream).

• PMP certifications or lean six sigma certifications are beneficial.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.