Event and Construction Parking Coordinator

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 05-21-2026

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Transportation and Parking Services (TAPS) supports the University's mission by providing access to UC Santa Cruz, acting as fiscal stewards, and managing the sustainable planning, design, and operation of safe and equitable bicycle/pedestrian programs, transit services, parking, and other transportation-related needs. TAPS is dedicated to being innovative, sustainable, and customer-focused providers of access to UC Santa Cruz.: taps.ucsc.edu

More information can be found at: taps.ucsc.edu

JOB SUMMARY

Under direction of the TAPS Sales Manager, incumbent analyzes, plans, coordinates and provides administrative and staffing support for the TAPS Event Parking Services, Construction Parking, and the Sales Office. Major duties include responding to requests for services, analysis of both special events or construction projects, providing event parking services on-site, and developing plans to accommodate those events with a broad spectrum of services (e.g., parking, permits, traffic direction, wayfinding assistance, etc.). Also develops mitigation measures for event-related traffic impacts on the campus community and back-up support for other Sales Office services.

APPOINTMENT INFORMATION

Budgeted Salary: $30.02 - $31.40/hourly. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: CX, Clerical Unit

Job Code Classification: BLANK AST 3 (004722)

Travel: Never or Rarely

JOB DUTIES

35% - Event and Construction Coordination

• Respond to event-related inquiries by reviewing a variety of data points including nature, profile and size of event; date and time of event; attendance demographic, anticipated transit routes; types and percentages of vehicles expected; pedestrian routes and wayfinding concerns; and construction impacts.
• Based on review, draft event logistics: includes parking, visitor convenience, staffing, safety measures, visitor entry and exit routes, transit services, Parking Enforcement and/or Police support, parking/assistance for mobility impaired guests, services and/or provisions for affected campus units or inter-departmental operations, signage and wayfinding, traffic direction and/or attendant permit sales, and communications and outreach.
• Process requests, allocate resources, determine optimal space, perform site visits, provide cost estimates, track space/lot usage and communicate impacts for contractor and construction-related parking.
• Coordinate parking lot usage and other logistical considerations for special projects (e.g., road closures, construction, vendor deliveries, etc.).
• Investigate unlisted events, and contact those event sponsors to determine their parking needs.
• Consult with the Event Field Operations Coordinator and/or the Event Field Operations Lead to refine event logistics.

25% - Specialty Parking Planning and Development

• Recommend improvements for the TAPS Event Parking Program to the Assistant Director.
• Participate in the development of operational plans for large-scale campus events that mitigate traffic, provide adequate parking, and safely move visitors while minimizing the impact on the campus community.
• Develop proposed work flows to improve TAPS Event and Construction Parking communications and operations.
• Develop/update campus event planning operational procedures for review and approval.
• Perform site visits on a regular basis to ensure that VIP Reservations, Construction Staging, and Event Parking does not impede ADA access, Reserved parking, fire/emergency pathways, or pedestrian walkways.
• Correspond with the University Police and the University Fire Marshal for any potential egress issues, road closures, or safety issues.

10% - Campus Wide Event Coordination

• Attend event and construction coordination meetings.
• Identify parking, permit, safety, and signage needs for large-scale events through site visits.
• Develop maps, permits, signage and communication for campus wide events for review and approval.
• Advise and inform committees regarding changes, conflicts, pedestrian needs and shuttle requirements.

10% - Business and Fiscal Responsibilities

• Prepare invoices and departmental recharges.
• Communicate billing changes and updates to clients, departments and vendors.
• Initiate fiscal data collection, audit reports and analyses.
• Track and supplement fiscal data to assist the Business Office with annual fiscal close.

10% - Communication Outreach

• Provide information and recommendations to the campus community on event programming and construction options.
• Communicate with clients to clarify needs, recommend or determine services, suggest options, identify safety concerns and provide cost estimates.
• Disseminate information to affiliate units as well as outside agencies and serve as liaison between contractors and event planners.
• Obtain billing information and payment from Event Parking clients.
• Solicit client feedback and respond to complaints; based on trends, recommend customer service or efficiency improvements to the Sales Manager.
• Communicate event logistical changes to Assistant Director, the Field Parking Operations Manager, and/or the Events Field Operations Coordinator and operations staff.
• Provide Assistant Director and Marketing Manager with recommendations for web content updates and improvements.

5% - Sales Office Responsibilities

• Maintain knowledge of permit eligibility and pricing.
• Process requests for Event and construction permits.
• Log, track, and issue permits through the Point of Sale (POS) system.
• Review Events cash, check, and credit cards.
• Assist in the audit of monthly, quarterly and annual reports regarding Event billing.
• Work with the Assistant Director to recommend and implement procedures in the following areas: parking citation complaints, requests for special parking consideration, parking violation document processing and the collection of fines as it pertains to Events.

5% - Event Implementation

• Maintain Event Parking database information.
• Develop signage, maps, specialized parking passes and media.
• Program variable electronic message traffic signs as needed.
• Draft lot, variable electronic message, and auxiliary signage messaging for review and approval.
• Provide backup operational support (e.g., reserve parking lots and/or spaces, sell or issue permits)
• Collect field data (e.g., ridership surveys, multimodal transportation surveys, as needed.)

REQUIRED QUALIFICATIONS

• High school diploma or equivalent experience.
• Demonstrated ability to work independently and follow through on assignments with minimal direction.
• Excellent organizational and time management skills with the ability to prioritize a changing workload and complete a number of competing assignments under the pressure of multiple deadlines with frequent interruptions.
• Ability to anticipate outcomes in an environment of multiple and changing influences.
• Effectual decision-making, problem-solving, generating and exchanging ideas, resolving disputes, and negotiating solutions.
• Experience in cash handling and record keeping skills and the ability to perform with a high degree of accuracy, in compliance with all campus policies and procedures.
• Experience with cash handling to review permit sales cash and credit card sales discrepancies and resolve other problems.
• Ability to present a positive service- oriented image while demonstrating diplomacy and tact.
• Excellent interpersonal skills with ability to establish and maintain cooperative working relationships and interact in a professional, friendly, courteous manner with the campus community, other department staff, members of the public, and persons of various backgrounds and personalities.
• Excellent written and graphic design communication skills necessary to produce professional correspondence, wayfinding materials, data reports and to communicate with persons of various backgrounds, personalities, and affiliations.
• Excellent verbal communication skills necessary to communicate with persons of various backgrounds, personalities, and affiliations.
• Proficiency with multiple computer software to produce word processing, spreadsheet and data display, database capture, design and illustration.
• Ability to work cooperatively and effectively with students, faculty, staff, and co-workers of diverse cultural backgrounds.
• Ability to comprehend, interpret, and relay procedural information with clarity and accuracy.
• Ability to adhere to time and attendance requirements and punctuality standards.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Selected candidate will be required to complete PCI training within one month of hire.
• Selected candidate will be required to read and understand Business and Finance Bulletin BUS-49, Cashiering Responsibilities and Guidelines and pass the Basic Cash Handling Training Quiz.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work a hybrid work schedule and must be able to work successfully from a home/remote office and fulfill the requirements of the UCSC telecommuting agreement.
• Ability to work a variable schedule including evenings and weekends.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.

• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.

It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.