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Loan Operation Rep I

Spectraforce Technologies
United States, South Carolina, Greenville
May 07, 2026
Job Title: Loan Operation Rep I Primary Location: Greenville, SC Secondary Location: Jacksonville FL Duration: 6 months Assignment (Potential to extension or temp to hire depends on performance) Shift/Hours: 40hours/week, Mon-Fri, 8:30 AM- 5:00 PM Work Model: Hybrid, 4 days on site Summary: The Loan Operations Representative I performs various administrative tasks involved in servicing Loans. Performs routine administrative tasks exercising some judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations Tasks are varied and are usually performed independently within standard policies and procedures. May review work of others to ensure accurate processing. May perform preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities. May make entries in general ledger related to paperwork and information processed. May approve and review general ledger entries and/or invoices for accuracy and completeness. May provide input and assistance to management in developing and maintaining budget as requested. May identify, audit, and investigate departmental discrepancies. Responds to basic and moderately complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution. May contact Customers to explain items affecting their accounts. Follows up with branches and other units to resolve discrepancies and Customer issues. 100% back office Admin clerical work only. Typical Day-to-Day Responsibilities: Performs highly complex or non-routine administrative tasks, exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations. Tasks are performed independently with limited supervision and review. Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact. Provides information and procedural knowledge for less experienced staff. Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities. Makes entries in general ledger related to paperwork and information processed. Approves and reviews general ledger entries and/or invoices for accuracy and completeness. Provides input and assistance to management in developing and maintaining budget. Identifies, audits, investigates, and rectifies departmental discrepancies. Reviews work and provide information and procedural knowledge to less experienced staff. Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members. Responds to the most complex inquiries and issues from Customers and internal units. Research information to provide responses and resolution. Contact customers to explain items affecting their accounts. Follows up with branches and other units to resolve discrepancies and Customer issues. Time is being spent in meetings: 30 min per day. Interacting with Internal Stakeholders only. Must Have Hard Skills: 2 years of experience in Loan Processing and policies. Experience with Blue Zone/Fidelity and CMOD. Proven computer literacy and proficiency in common PC applications- Microsoft 365. Education/Experience: High school diploma or GED required. Bachelor's degree in business or related field preferred. Soft Skills: Skills: Basic knowledge in lending and the real estate industry. Excellent written and verbal communication. Strong attention to detail. Ability to handle multiple tasks with frequent interruptions. Knowledge of basic accounting processes and procedures. Basic computer skills including Microsoft Office. Team building skills. Interpersonal skills. Analytical and strong administrative skills. Attention to detail and prioritization skills. Research skills. Quality Assurance experience.