Global IFM Director

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Global Integrated Facilities Management Director

As Global Integrated Facilities Management Director, you will drive operational excellence and innovation across a global portfolio of offices, labs, and data centers. Leading a diverse, multidisciplinary team, you'll align facilities strategies with client objectives and optimize performance to achieve measurable outcomes. Your responsibilities include workplace experience, operations, occupancy planning, moves and change management - ensuring exceptional service delivery. In this senior leadership role, you'll leverage best-in-class processes and technologies, build strong client relationships, and champion continuous improvement initiatives that enhance efficiency and stakeholder satisfaction. You'll play a pivotal role in strengthening JLL's position as a trusted, industry-leading partner.

• Provide Executive Leadership - As a key member of the Global Leadership team, this role will collaborate with the senior leadership team and the client to design and execute a global facilities management vision aligned with business and client objectives.
• Lead Executive Engagement - Act as the strategic partner and primary point of contact for executive clients, building trusted relationships and ensuring business alignment.
• Inspire High-Performing Teams and Partners - Lead and develop management teams across global markets, driving effective onboarding, talent development, and high performance across all levels of the organization; cultivate strategic vendor partnerships; coordinate seamless cross-functional collaboration with key support Cisco Confidential functions; and excel in operating in a complex, matrixed organizational environment to align stakeholders and deliver integrated solutions.
• Drive Financial Stewardship - Oversee budgeting and forecasting; achieve expenditure targets; deliver cost efficiencies; proactively manage financial and operational risks; and ensure strict compliance with all financial and contractual authorities.
• Champion Performance Management - Leverage data analytics and KPIs to drive continuous improvement, identify opportunities for efficiency, and deliver actionable insights for the portfolio.
• Advance Operational Excellence - Ensure compliance with health, safety, environmental and risk management standards; champion audits and training; proactively identify operational risks and partner with appropriate teams to drive solutions; lead continuous improvement initiatives; and maintain system reliability and consistent performance across the portfolio.

• Bachelor's degree in business administration, Facilities Management, Engineering, Finance, or a related field, or equivalent experience.
• Minimum of 10+ years of progressive, executive-level experience in facilities management, corporate real estate, or integrated operations, with at least 5 years managing global or multi-regional portfolios.
• Significant experience in direct client relationship management, negotiation, and strategic consultation with executive-level stakeholders.
• Expertise in Master Services Agreement (MSA) governance, contract negotiation, and managing vendor/supplier relationships on a global scale.
• Proven track record of driving commercial growth and achieving substantial financial results within a large, complex account structure.
• Fluency in data analytics and performance metrics relevant to global facilities and operational efficiency.
• Relevant professional certifications (e.g., FMP, CFM, PMP, Six Sigma) are highly desirable.

• Global Portfolio Stewardship - Proven ability to strategically lead and navigate complex, multi-country portfolio structures and the interests of diverse global stakeholders.
• Commercial Growth Acumen - Demonstrated success in translating client needs into expanded business growth while effectively balancing client requirements with the Firm's profitability.
• Executive Risk Judgement - Exceptional ability to manage high-stakes client sensitivities and organizational risks, making sharp, timely decisions on escalation or de-escalation.
• Data-Driven Performance - Expert-level capability in leveraging analytics and KPIs to optimize continuous improvement and connect technical performance to monetary business drivers.
• Enterprise Problem Solving - Capacity to tackle significant ambiguity and complexity using an objective approach, adopting an enterprise-wide view for long-term solution development.
• Operational & Financial Governance - Deep experience managing large-scale contracts, budgets, and operational schedules, ensuring rigorous compliance and process adherence.
• Technical Integration Mastery - Comprehensive grasp of FM technical processes and their critical impact on MSA/SOW delivery and strategic optimization across the global account.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.