Commercial Special Assets Officer

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve.

Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:

• Competitive pay based on the position, qualifications, relevant experience, and skillset

• Paid Time Off

• Up to 14 paid holidays annually

• Comprehensive Medical, Dental, and Vision Insurance

• Employer Funded Health Savings Account

• Paid Parental Leave

• 401(k) with matching contributions

• Wellness Program to reduce health insurance premiums

• Free or discounted banking and mortgage services

• Basic Life Insurance and AD&D

• Tuition Reimbursement Plan

• Associate Referral Program

• Associate Volunteer Program

• Employee Assistance Fund (subject to IRS guidelines)

• Employee Assistance Program

• Opportunities for training and career development

• Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts

• Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary:

The Commercial Special Assets Officer is responsible for managing and resolving problematic and nonperforming commercial loans.

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Required Qualifications, Competencies, and Skills:

• GED or High School diploma

• 15+ years of related experience in commercial debt restructuring and negotiation strategies

• Solid understanding of commercial loan collection policies and procedures

• Strong knowledge of bankruptcy laws, foreclosure, and state and federal laws concerning loan collection and debt settlement

• Strong self-confidence, firmness, negotiating, and persuasive skills when dealing with clients

• Ability to engage and communicate effectively with individuals across a broad spectrum of backgrounds

• Ability to read and understand financial statements and tax returns

• Act as a consultant to commercial clients to enhance the company's profitability

• Excellent communication skills both verbally and in writing to senior management and clients

• Reliable transportation necessary for occasional fieldwork

• Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams

• Developed cognitive skills to include Analytical, Problem Solving, Decision-Making, Judgement, Innovation

• Developed intrapersonal skills to include Optimism, Follow-Through, Resourcefulness, Tenacity, Initiative

• Developed interpersonal skills to include Collaboration, Client Focus, Influence, Versatility, Resilience & Balance

• Developed technology skills to include Technical Acumen, Project Management, Knowledge Management

• Developed leadership skills to include Relationship Management, Coaching & Development, Achieving Results, Addressing Conflict, Business Acumen, Strategic Thinking

Preferred Qualifications, Competencies, and Skills:

• Bachelor's degree in business administration, finance, accounting, or related field

• 20+ years of commercial loan experience understanding how commercials loan are structured and made

• Previous experience as a commercial lender

Essential Duties and Responsibilities:

• Negotiate with lending personnel and commercial borrowers to restructure problem loans for the Bank's Commercial clients

• Engage in the loan workout process associated with larger commercial loans to enhance the likelihood of performance and/or reduce the likelihood of loss

• Review Business Banking's charge-offs to aid in maximizing loan payment recoveries

• Participate in the financial institution's development of collection policies and procedures for handling delinquent loans and default procedures

• Ensure that loan collection policies and procedures are complied with

• Contact delinquent account holders through telephone calls, letters, emails, and in-person visits

• Direct foreclosure of delinquent accounts determined to be irresolvable, ensuring that all proper documentation is present

• Coordinate with legal counsel regarding collection effort and work with other departments within the financial institution regarding litigation and foreclosure activities

• Make recommendations to legal counsel and set legal strategy to limit legal fees to the bank

• Provide guidance to lending personnel on effective communication strategies with past due loan clients, emphasizing language that mitigates legal risk

• Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability

• Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability

• Perform other duties and/or special projects as appointed by management

• Physical Requirements: primarily sitting with some standing, walking, lifting and bending

Fidelity Bank is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com.

This position is located in Metairie, LA, 70002.