New

SW - Community Associate

New York City Department of Transportation
$44,545.00 - $74,134.00
United States, New York, Manhattan
May 07, 2026
The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment. The mission of the Sidewalk Program is to support the agency's goal by providing for the safe, efficient, and environmentally responsible movement of people by making sidewalks safe and accessible for all pedestrians. Under general supervision, the selected candidate will assist with the performance of community outreach and walk-throughs in planned pedestrian ramp upgrade areas; respond to routine sidewalk and pedestrian ramp complaints regarding on-going construction; participate in SIM booths at NYC events, such as Summer Streets; liaison to other city Agencies (DDC,DPR,etc) utility companies, and private construction firms regarding scheduling and the prevention of construction bottlenecks; answer phone calls regarding scheduled and on-gong construction and attend Community Board and Town Hall meetings. COMMUNITY ASSOCIATE - 56057 Minimum Qualifications Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above. Preferred Skills Preference will be given to candidate who is proficient with data entry, and experienced in telephone and written responses to constituent inquiries. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.