Ophthalmic Technician Team Lead

Responsible for daily patient care flow. Performs a number of data collection functions as delegated by the physician and/or Clinic Manager to allow for proper professional diagnosis, treatment and care of patient's condition(s).

Essential Functions

Responsible for assisting with overseeing all technicians at the assigned location to ensure that the practice and/or office operate in an efficient manner and that the patients receive high-quality customer and clinical service

Responsible for maintaining staff schedules prepared by the Ophthalmic Technician Manager to ensure adequate coverage and effective utilization of staff

Ensure that the employees have completed required assignments

Responsible for providing training to the employees in order to cross-train on double duties

Assist the technicians at the assigned location office when indicated in identifying and solving problems

Support established policies and procedures of the practice and interpret them to the technicians at the assigned location Office

Maintain professional competence through participation in continuing education and other appropriate learning experiences

Responsible to display an attitude of respect and courtesy toward all patients, visitors/physicians, and coworkers

Provide support to clinical staff with less advanced credentials

Responsible for Clinic monthly supply ordering

Perform all other designated duties as directed by the Ophthalmic Technician Manager, Medical Director, and/or Practice

Administrator

Other duties assigned.

Job Specifications

Typically has the following skills or abilities:

Two to four years of experience as an Ophthalmic Technician or in a healthcare environment

Demonstrated comprehension of ophthalmic technician skills

Strong communication and interpersonal skills

Problem solver, with analytical skills

Personable and empathetic with patient's needs and concerns

Well-organized with attention to detail

Ability to work as a team member

Demonstrated comprehension of the principles of optics and refraction

Demonstrated ability to perform comprehensive work-ups on 4 patients per hour

Demonstrated computer literacy

Full work up tasks

Excellent organizational skills and diligence

Strong interpersonal and communication skills for interacting with patients, colleagues, and health care professionals

Exceptional attention to detail and accuracy in documentation

Demonstrated commitment to patient care and safety

Ability to work independently and as part of a team in a fast-paced environment

Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment

Flexibility to adapt to changing schedules and patient needs

Professional demeanor and the ability to maintain patient confidentiality

Basic computer skills and familiarity with electronic health records systems

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.