$45,907.00 - $69,203.00 Annually
Non-Civil Service Permanent Full-time
RV PA St Ltry Sls Rtl Op Div
5/11/2026 11:59 PM Eastern
Bureau of Pennsylvania State Lottery, Sales and Retail Operations Division
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THE POSITION
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Begin a career full of purpose with the Pennsylvania State Lottery! As a Management Technician with our Sales and Retail Operations Division, you will join a dedicated team that works hard to help Pennsylvania State Lottery Retailers and internal staff succeed. We will rely on your skills with analyzing data, recognizing solutions, and communicating across diverse teams. Apply now for the chance to step into a role where your talents make a real impact!
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DESCRIPTION OF WORK
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In this Management Technician position, you will provide essential administrative and technical support that helps our Division function efficiently. Work also involves directly assisting the Director and Deputy Director of Sales and Retail Operations, maintaining good relations with the public, and ensuring the security of confidential information. Your duties will include the following:
- Document Preparation: Prepare letters, reports, and other documents based on sales data, recruitment results, and ideas from leadership
- Communication: Assist retailers by answering calls and resolving login issues, provide guidance on Lottery policies and programs to internal and external personnel, and process and distribute office mail
- Licensing Application Support: Review and log license application packets, identify missing information, and coordinate with field and licensing staff
- Data Tracking and Analysis: Monitor license status for all retailers and the specific needs or strengths of unique retailer groups to help with effective marketing plan development
- Operational Coordination: Arrange travel, schedule appointments, and support preparation for conferences, meetings, and daily office operations
Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Middletown. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Three years of advanced clerical or para-professional work which included the collection, recording, compilation, and presentation of office management or program related information; or
- Any equivalent combination of experience and training. An Associate's Degree may be substituted for two years of required experience.
Additional Requirements:
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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