New

Mortgage Default Specialist

TEKsystems
$21.00 - $25.27 / hr
life insurance, sick time, 401(k), retirement plan

May 07, 2026
Mortgage Default Specialist Job Type: Full-Time Position Overview We are seeking a detail-oriented and analytical Mortgage Default Specialist to join our team. In this role, you will evaluate borrower assistance options, manage loss mitigation workflows, and ensure compliance with investor and insurer guidelines. You'll play a critical role in helping homeowners navigate financial hardship while supporting portfolio performance and regulatory adherence. Key Responsibilities * Develop and maintain a strong understanding of mortgage investor and insurer guidelines, including agency and government-backed loan programs. * Review and evaluate homeowner assistance requests, including loan modifications, repayment plans, forbearance options, and liquidation alternatives. * Analyze borrower financials and supporting documentation to determine appropriate workout solutions. * Prepare and submit workout recommendations for approval, ensuring completeness and compliance with required standards. * Make independent or guided decisions on loan files in accordance with internal criteria and investor/insurer rules. * Track and manage active loss mitigation plans, ensuring payment activity and key milestones are accurately updated in servicing systems. * Respond to internal and external inquiries, messages, and escalations within established service level agreements (SLAs). * Communicate with borrowers, authorized third parties, attorneys, and real estate professionals to provide status updates and next steps. * Maintain thorough and accurate documentation of loan file activity. Required Qualifications * 2+ years of experience in mortgage servicing, loan processing, default servicing, or related lending operations * 1+ year of experience using Microsoft Office (Excel, Word, Outlook) * Experience utilizing guideline research tools (e.g., AllRegs or equivalent) * Strong analytical and problem-solving skills with the ability to interpret data and make sound decisions * Excellent written and verbal communication skills Preferred Qualifications * 1+ year of experience in foreclosure, bankruptcy, loss mitigation, or default-related functions * Familiarity with automated workout and decisioning tools used by government agencies (FNMA/FHLMC, FHA, VA) * Experience working with government or investor systems (e.g., FHA Connection, VA systems, court or claims portals) * Hands-on experience with Sagent or similar mortgage servicing platforms Job Type & Location This is a Contract to Hire position based out of New Brighton, MN. Pay and BenefitsThe pay range for this position is $21.00 - $25.27/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in New Brighton,MN. Application DeadlineThis position is anticipated to close on May 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.