Technical Service Representative - Automotive Coatings

PPG delivers industryleading technical expertise alongside innovative products and services. Our customers rely on this knowledge to operate more efficiently and costeffectively. Join PPG and be part of a highperforming team that drives value, performance, and customer success.

As a Technical Service Representative, you will serve as PPG's onsite representative. You will be looked upon to provide the customer with product and technical know-how to ensure our automotive coatings products and services outperform competitors. This position reports to the Optima Solutions Site Manager and you will be based onsite in Reno, Nevada.

Key Responsibilities

• Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.

• Ensure plant operations are functional and provide the customer with proactive support as needed.

• Communicate updates to PPG Technical and account management effectively and efficiently.

• Perform tasks at the direction of the PPG leadership while ensuring Health, Safety, and Environmental protocol is always followed.

• Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary.

• Effectively explains complex ideas to both technical and non-technical audiences to ensure customer needs are met.

• Participate in weekly meetings with technical experts to review site projects and activity.

• Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed.

• Record weekly inventories, place material orders and communicate status both externally and internally.

• Use PPG digital tools to capture critical data and facilitate problem solving.

• Provide sales support to maintain/expand business and ensure effective start-up of new products.

• Support any special projects needed.

Qualifications

• HS diploma or equivalent is required; 4-year degree would be preferred.

• 2+ years field experience with various industrial coating technologies including Sealer & LASD, Pretreatment, and Electrocoat.

• Proficient in Microsoft programs - Excel (can maintain complex spreadsheets), Word, PowerPoint, etc.)

• Comfortable working in a customer production environment, around automated equipment, and be able lift ~30 lbs. on a limited basis.

• Works collaboratively with team members to address and overcome challenges.

• Demonstrated strength in fostering clear, collaborative communication at every organizational level.

• Willingness to work a day shift, along with occasional evening or weekend hours on an as needed basis.

#LI-Onsite

Despre noi:

PPG: PROTEJM I INFRUMUSEM LUMEA

Prin leadership in inovaie, sustenabilitate i culoare, PPG ajut clienii din pieele industriale, de transport, produse de consum i construcii, precum i din post-vanzri, s imbunteasc mai multe suprafee in mai multe moduri decat orice alt companie. Pentru a afla mai multe, vizitai www.ppg.com i urmrii @PPG pe X.

The PPG Way 2030

Suntem campionii clienilor

Proactivi. Indrznei. De incredere. Tot ceea ce facem incepe cu clienii notri. Ascultm, acionm rapid i nu ne oprim pan nu le rezolvm cele mai mari provocri. Atunci cand clienii notri catig, cretem cu toii.

Acionm cu scop i vitez

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Luptm ca s catigm

Orientai spre viitor. Determinai. Ambiioi. Suntem pasionai de creterea afacerii i de reuita alturi de clienii notri. Livrm rezultate, adoptm noi tehnologii i folosim agilitatea i viteza ca puncte forte.

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