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Network Sustainment Engineer I

Segra
life insurance, vision insurance, parental leave, paid holidays, 401(k)
United States, Virginia, Richmond
5600 West Marshall Street (Show on map)
Apr 23, 2026

Segra is searching for a qualified and experienced Network Sustainment Engineer I to join us in a full-time capacity.



Location Requirement:


The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.



Role Overview:


This position provides in depth support of the company's Transport, Packet, Management Networks, and OSS functions.


Will have knowledge of commonly used concepts, practices, and procedures within one of the functional areas of the organization identified in the Skills Discipline Matrix below.


Execute, test, and implement all components, equipment, and software within the functional area of the organization. Performs administrative work relating to projects and assignments.



Required:



  • Minimum of 2 years of experience in networking focused on ROADM/DWDM.
  • Understanding of SONET architecture.
  • Understanding of active and passive ROADM architectures.
  • Understanding of TDM, OTN, and Ethernet protocols.
  • Must be able to multi-task effectively and demonstrate the ability to prioritize and re-prioritize as needed in a fast-paced working environment.
  • Ability to adjust work schedule to support shifts of various lengths and start/stop times based on workload, & other duties as assigned.
  • Must be detail oriented with good organizational and time management skills.



Preferred:



  • Minimum of 2 years of experience provisioning transport or ethernet services of some type.
  • Must have excellent verbal and written communication skills, and effective interpersonal skills to interact successfully with customers, management and team members, and proficiency with the use of personal computers to include Microsoft Office applications.
  • Understanding of fiber optic principles as it relates to MMF (multi-mode fiber) and SMF (single-mode fiber) media types.
  • Optical Network Certification is desirable.
  • Knowledge of NetCracker is also desirable.
  • Work with minimum supervision, work with the Network Planning team to ensure transport capacity for future network growth.
  • Experience in designing and implementing projects.
  • Background in telcom infrastructure.
  • Background in optical networking.



About Segra:


Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.



At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.



Benefits Overview:


Segra offers a very robust benefits package to our full-time employees, some of which include:



  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance



Our Commitment to Equality:


Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.



Salary Range: $64,050 - $80,115



Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

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