Security Officer Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Goodyear, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer in a dynamic technology location, where you will monitor activity, coordinate responses to security-related concerns, manage access communications, and support teams with professionalism and care. This role offers the chance to use your communication and customer service skills in a people-first culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor communication systems, alarms, cameras, and/or incoming calls from the dispatch center to help support timely awareness of incidents and unusual activity across the location.
• Receive, document, and relay routine and emergency information to on-site personnel, first responders, and/or management in a calm, problem-solving manner.
• Coordinate dispatch activity by tracking officer assignments, incident updates, and service requests while maintaining accurate logs, reports, and other required records.
• Conduct regular and random patrol support functions through remote monitoring of the business and perimeter, recognizing that working environments and conditions may vary by location.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.