Training Liaison - Learning Experience Designer (NWS 00884)

Training Liaison - Learning Experience Designer (NWS 00884)

North Wind Services is actively seeking a highly motivated individual with strong technical skills and a commitment to excellence to join our supplemental labor team supporting the Department of Energy at Lawrence Livermore National Laboratory (LLNL). Our team contributes to national security through science, technology, and engineering at vital federal research and development installations.

The ideal candidate is one who thrives in dynamic environments and is eager to develop their expertise while supporting cutting-edge operations. This position combines hands-on field work with remote operations using computer-based systems, offering a unique opportunity to work with advanced technologies in a highly technical and collaborative environment.

Qualified applicants must be U.S. citizens, at least 18 years of age, and able to meet pre-employment requirements, including physicals, drug screenings, and background investigations to satisfy clearance requirements from the Department of Energy.

Successful candidates will be employees of North Wind Services, a premier government contractor dedicated to employing well-qualified personnel to advance LLNL's mission in Livermore, CA. While employed by North Wind Services, the employee will take day-to-day directions from LLNL technical personnel. Pay, benefits, and employment management functions are provided by North Wind Services.

Operations & Business has an opening for a Learning Experience Design (LXD) Specialist to provide a full range of services including planning, designing, developing, and coordinating new and existing professional development, onboarding and compliance training programs for the Laboratory.

You will use a systematic approach to training, development, analysis, and instructional design for adult learners, leveraging human-centered design, the latest learning systems, web-development apps, and graphic art tools to build advanced training programs. These positions are in the Human Resources (HR) Directorate and report to the Learning and Development (L&D) Group Leader in the Workforce Development (WD) Division.

Hybrid options are available for this position.

Essential Duties:
- Apply instructional design theories and best practices to assess needs, analyze complex content, define audiences, select delivery methods, and evaluate training effectiveness.
- Design and develop learner centered training across ILT, virtual ILT, eLearning, and micro media, including objectives, scenarios, assessments, storyboards, scripts, multimedia, job aids, and instructor materials.
- Develop interactive online learning using Articulate Storyline (Windows 11) while ensuring content accuracy, accessibility, consistency, and alignment with design standards.
- Leverage interdisciplinary approaches (UX, interaction design, multimedia, cognitive science) and emerging technologies to create engaging, scalable, web based learning solutions.
- Collaborate cross functionally with SMEs and stakeholders to prioritize needs, define objectives, manage timelines, present drafts, and deploy effective learning solutions.
- Maintain and update courseware to reflect changes in policies, procedures, and regulatory standards; incorporate lessons learned and audit findings.
- Publish and manage digital learning assets using SCORM and xAPI for reuse and tracking across learning systems.
- Create and execute design, release, and project plans; manage multiple initiatives concurrently and meet deadlines in a dynamic environment.
- Adapt quickly to evolving requirements and perform other duties as assigned.

Essential Skills, Knowledge and Abilities:
- Bachelor's degree in Instructional Design, Education Technology, or related field; or equivalent combination of education and related experience.
- Significant experience implementing instructional technology models and designs, applying adult learning theory, web-based training interface design, simulations, interactivity, hypermedia, SCORM, xAPI, and tutorials in training applications.
- Intermediate to advanced experience with course authoring software such as Articulate Storyline, Articulate Rise, Camtasia, Lectora, Adobe Captivate, or others.
- Advanced knowledge of and experience managing instructional design and learning development projects, from inception to delivery, that focus on the integration of adult learning principles and applying a variety of web-based training interface designs.
- Experience with Adobe CC applications used for multimedia design such as Illustrator, Photoshop, In Design, Premier, Acrobat Pro, and Audition. Experience with other design tools such as Snagit, Media Encoder, After Effects, Canva, Pixlr, or GIMP a plus.
- Advanced verbal and written communication, interpersonal facilitation and collaboration skills necessary to assess, edit, present, explain, advise, influence, and communicate course content and complex information to all levels of personnel.
- Advanced analytical, decision-making, critical-thinking and project management skills in instructional design relates to performing Structured Job Task Analyses (SJTA), scope identification, design specifications and writing performance-based objectives in curriculum development.
- Effective organization, project-management, and self-management skills with detail orientation necessary to manage multiple complex tasks in a demanding environment with conflicting priorities, tight and changing deadlines, and frequent interruptions while providing high-level customer service and follow-through.
- Experience influencing and working effectively independently and in a team environment/matrixed organization with broad cross section of people and organizations, and the ability to manage complex projects/tight deadlines.

Desired Skills, Knowledge, and Abilities
- Intermediate to advanced skills with graphic design tools, such as Adobe Ai, to design, draw, and modify vector, SGV, and other graphic formats for translating concepts and written content into visual descriptions and presentation.
- Basic understanding of animation concepts such as frame rates, timelines, and working in multiple layers on a stage.
- Experience importing raw video clips into non-linear tools (e.g., Adobe Premier, Final Cut Pro) for short-form video and sound editing, post-production, and export.

Special Requirements
Pre-Placement Medical Exam: A job-related pre-placement medical examination may be required.
Pre-employment drug test:External applicant(s) selected for this position will be required to pass a post offer, pre-employment drug test.
Anticipated Government Clearance Level: P(position will be cleared to this level). The selected applicants will be subject to a federal background investigation and must meet eligibility requirements for access to classified information or matters. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline 1-208-528-8714 for assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.