Emergency Services Clinical Supervisor

CLINICAL SUPERVISOR

EMERGENCY SERVICES

FULL TIME - EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: Provide leadership, clinical supervision and oversight to case managers and other direct service staff as assigned.

Schedule: Mon-Fri , First Shift

Location: Warwick, RI

Did you know... studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities:

• Provide group and individual clinical/administrative supervision and leadership to Mobile Crisis team, co-responder, NEIT and court programs
• Monitor the day-to-day activities of assigned team members; Work with Director to ensure individual and team productivity targets are being maintained as established by Thrive.
• Provide orientation to new team members and ensure proper standards are met for the provision of services (i.e. QMHP).
• Monitor clinical documentation of assigned team members to ensure client documents are in accordance with Thrive standards for quality, and submitted within established timeframes.
• Provide direct clinical supervision in accordance with BHDDH Rules and Regulations.
• Create and promote effective working relationships among team and colleagues; Work collaboratively as part of a department/team to facilitate the program's ability to meet its goals and objectives.
• Maintain and facilitate a positive flow of communication within the team, other programs and staff at Thrive as a whole.
• Assist Director in monitoring staff adherence to Thrive policies and procedures.
• Conduct emergency crisis assessments on adults, children and adolescents on site and in the community and complete all required documentation.
• Collect data required for grants as needed.
• Uphold clinical care standards to ensure high quality service to clients.
• Embrace trauma informed principles, guiding relationships with both staff and clients.
• Assist Director in recruiting and hiring new staff.
• Maintain responsibility for completing performance evaluations, including routine monitoring of staff performance and performance improvement plans, as indicated. Identify individual training needs for team members and staff growth or need for re-mediation.
• Manage scheduling for Mobile Crisis Team and coverage to maintain 24/7 mobile crisis availability.
• Provide On-Call Administrative back-up to NEIT as needed.
• Carry and enliven a positive Thrive image consistent with the Thrive's Guiding Principles and professional code of ethics.

Education, Experience and Competencies:

• Master's Degree in the human service field of social work or counseling required.
• Independent license required.
• Qualified Mental Health Professional (QMHP) certification required.
• Minimum of 2 years emergency services experience.

Certifications, Licenses Requirements:

• Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer

Benefits:

• 3 weeks' vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• 1 Float day
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary + Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program
• Employee referral bonuses

All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.