QA Analyst (Tallahassee, FL)

Job Title: QA Analyst
Job Location: Tallahassee, FL (on-site)
Job Duration: Contract through June + extension
Job Tasks and Activities:
The QA Analyst will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows, however could be asked to step in to support other QA activities in the project:
Test Case Development and Management:

• Identify and document end-to-end test scenarios covering all critical business processes and system requirements.
• Create comprehensive test cases, including specific names, objectives, and detailed test steps.
• Review and validate test cases with the Subject Matter Experts (SMEs) to ensure exhaustive coverage of both functional and non-functional requirements. and
• Maintain all test assets within Azure DevOps (ADO) to ensure version control and authorized accessibility.

Functional/System Integration Testing (SIT) Test Cases:

• Engineer test cases for the five agency business systems in scope based on approved requirements, workflows, and system design.
• Define preconditions and specific test data requirements for every test case to ensure execution readiness. and
• Specify granular steps and expected results for all System Integration Testing (SIT) scenarios to facilitate objective validation.

User Acceptance Testing (UAT) Coordination and Facilitation:

• Coordinate the UAT process in strict alignment with the approved UAT Plan. and
• Support UAT coordinator in planning sessions, technical walkthroughs, and stakeholder review meetings to ensure alignment.

Testing Support and Execution:

• Support Department staff directly during execution by providing expert guidance on testing procedures and best practices, including onboarding and testing ADO.
• Monitor and track testing velocity to ensure the timely completion of all scheduled test cases.
• Record all test runs with comprehensive detail, including input data, actual results, and identified deviations. and
• Support and conduct functional and system integration testing of the Department's business systems, working with the business analyst on the project.

Defect Management:

• Log defects in the designated management system while categorizing them by severity and business impact.
• Document reproduction steps and visual evidence for every defect in accordance with the Department's standards. and
• Coordinate with the Department's defect management lead in creating and monitoring the defects with the central defect management tool (ServiceNow).

Reporting and Documentation:

• Generate test run reports summarizing pass and fail status, defect density, and overall system readiness.
• Continuous improvements of the ADO testing Dashboards.
• Submit progress and defect tracking reports to the shared Department repository for formal stakeholder review.
• Secure formal approval from the QA Lead for all documentation to ensure compliance with quality standards.

Required Experience:

• A minimum of three (3) years of systems development, testing, or business experience.
• Strong understanding of testing methodologies (manual and automated) and different types of testing (business process, functional, integration, regression, performance, security, etc.).
• Ability to define test plans, test cases, test execution, defect management, and reporting in enterprise application development environment.
• Basic Unix/Linux skills for job monitoring and log analysis.
• Hands-on experience with Extract, Transform, Load (ETL) tools, BI/Reporting tools, and test management tools (e.g. ADO, Service Now).
• Experience with databases such as Oracle and Structured Query Language (SQL) Server.
• Ability to analyze complex issues, identify root causes, and propose effective solutions.
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
• Keen eye for detail to identify even minor defects, using prior experiences and lessons learned.
• Ability to evaluate information, assess risks, and work with the project team to make sound judgments.
• Ability to prioritize tasks, manage time effectively, and meet project internal milestones and deadlines.

Preferred Experience:

• Industry certifications related to software testing, such as International Software Testing Qualifications Board (ISTQB), Certified Software Tester (CSTE), Certified Associate in Software Testing (CAST), and Certified Software Quality Analyst (CSQA).

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.