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System Administrator II

Massachusetts General Hospital
United States, Massachusetts, Boston
149 13th Street (Show on map)
Apr 06, 2026
Summary
Responsible for ensuring the efficient and effective operation of computer systems, networks, and software applications
Essential Functions
Installs and configures computer systems, networks, and software applications.
Manages system and network performance, including monitoring and analyzing system logs and performance metrics to identify issues and optimize performance.
Troubleshoot and resolve system issues and outages, including coordinating with other IT professionals to identify and resolve issues.
Conduct system upgrades, installations, and migrations, including developing project plans, testing, and implementing changes.
Keep up-to-date with advances in computer systems, networks, and software applications, including attending industry conferences, completing continuing education and professional development courses, and participating in online forums and user groups.
Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
Does this position require Patient Care (indirect/direct)? No

Education
Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience
Experience in systems/applications administration. 2-3 years required

Knowledge, Skills and Abilities
- Proficiency in a variety of operating systems.
- Experience with virtualization technologies.
- Strong knowledge of networking technologies.
- Experience with backup and recovery technologies and disaster recovery planning.
- Experience with scripting languages.
- Excellent problem-solving, analytical, and critical-thinking skills.
- Strong communication, collaboration, and interpersonal skills.

Physical Requirements

  • Standing Occasionally (3-33%)
  • Walking Occasionally (3-33%)
  • Sitting Constantly (67-100%)
  • Lifting Occasionally (3-33%) 20lbs - 35lbs
  • Carrying Occasionally (3-33%) 20lbs - 35lbs
  • Pushing Rarely (Less than 2%)
  • Pulling Rarely (Less than 2%)
  • Climbing Rarely (Less than 2%)
  • Balancing Occasionally (3-33%)
  • Stooping Occasionally (3-33%)
  • Kneeling Rarely (Less than 2%)
  • Crouching Rarely (Less than 2%)
  • Crawling Rarely (Less than 2%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Constantly (67-100%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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