New 
Case Management Associate per diem
 Salem Hospital | |
 United States, Massachusetts, Salem | |
| 81 Highland Avenue (Show on map) | |
 Mar 26, 2026 | |
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Provides support to case managers and clinical social workers with routine and regulatory clinical and administrative functions.
Does this position require Patient Care? Yes Essential Functions -Supports the process of patient referral to SNF, home care, and outpatient. The referral process includes entering clinical information into the referral system and managing the communications regarding acceptance and bed offer or denial with facilities; referrals to outpatient via SharePoint; and contacting home care agencies via telephone with pre-referral information and to establish a start of care date; initiating the patient care referral paperwork -Supports the insurance authorization and continued stay process by making initial contact with the insurance CM to confirm contact information and to establish contacts between the payer and SRH CM; submitting fax and online requests for continued stay authorization and monitors the decision from the payer. -Researches available community resources at the request of the CM or SW. -Assists the CM, SW, patient and/or family with applications for community resources -Maintains a database for insurance-based processes, e.g. denials and appeals, Medicaid conversion requests and decisions. Education Associate's Degree Social Work required or Bachelor's Degree Social Work preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Clinical and/or Community Resource experience 1-2 years preferred Knowledge, Skills and Abilities - Attention to detail. - Computer proficiency required Microsoft office applications preferred with ability to learn new software. - Highly developed communications and interpersonal skills, working with varied population. - Work independently, be self-directed and contribute as a member of a team. - Anticipates challenges and develops and implements strategies for addressing them. - High level of service delivery. - Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. Physical Requirements North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |