Security Officer Dispatch Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Fountain Valley, CA, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Dispatch professional at a government location, where you will monitor communications, coordinate responses, and support daily security-related operations. In this fast-paced role, you will help maintain organized activity logs, relay critical information, and provide outstanding service to visitors and staff. Guided by a caring culture, teamwork, and integrity, you will bring a reliable, agile approach to an important public-facing environment.

Position Type: Full Time - Swing Shift

Pay Rate: $20.09 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities.
• Monitor radio, telephone, alarm, and/or camera activity from a dispatch or control center location and communicate security-related information to on-site personnel and/or local contacts.
• Receive, prioritize, and document calls for service, incidents, maintenance concerns, and/or unusual activity, then dispatch the appropriate personnel in a calm, problem-solving manner.
• Maintain detailed logs, incident reports, and shift activity records, and relay updates to supervisors, client representatives, and/or responding agencies as needed.
• Support government location operations by helping to coordinate routine and critical communications, track the status of assigned personnel, and follow post orders and site-specific policies.

Minimum Requirements:

• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.