Security Officer Dispatch Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Professional at a dynamic tech and media location, where you will monitor communications, coordinate responses to incidents, and support daily security-related operations. In this fast-paced role, you will help maintain situational awareness, assist with alarm and access activity, and deliver outstanding service through clear communication, teamwork, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $31.83 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients and employees by monitoring communications, following site-specific policies, and coordinating security-related responses when appropriate.
• Receive, prioritize, and document calls, alarms, and service requests in a calm, problem-solving manner, then relay information to field personnel and/or site contacts.
• Monitor cameras, radios, phones, and other dispatch systems to help identify unusual activity and support timely reporting of incidents and critical situations.
• Maintain accurate activity logs, incident records, and shift reports while communicating updates to supervisors, responders, and/or client representatives.
• Support regular and random patrol activities by dispatching officers to assigned areas around the location and perimeter as conditions and operational needs vary by site.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.