Solutions Architect

General Summary

This role is responsible for developing comprehensive, end-to-end solutions that include facility layout, innovative automation technologies, material-handling equipment (MHE), IT systems, operational processes, and workflow design.

This role supports small to medium-sized customer opportunities of low to moderate complexity. The incumbent applies knowledge of engineering principles, operational flows, and system capabilities to develop standardized, scalable standard solutions that meet customer business requirements. The position ensures each solution is designed to deliver the lowest total cost while achieving customer needs, operational efficiency, and productivity standards.

Primary Responsibilities

• Develops standard engineered solutions for small to medium complexity customer opportunities.
• For non-standard customer proposal requests, engages and coordinates the team to collaboratively develop the end-to-end solution design by aligning IT, Engineering and Operations capabilities to meet customer needs.
• Contribute to new business and enhancement opportunities by preparing response documents and providing inputs that support pricing and standard solution designs.
• Assist in developing Statements of Work (SOWs), ensuring customer requirements, service levels, and integration points are accurately interpreted, clearly defined, and effectively communicated.
• Support customer meetings by preparing and delivering solution-focused presentations for both pre-sales and post-sales engagements.
• Works to establish, maintain, and update solutions tools and processes for improving efficiency and quality of the solution to the customer.
• Partner closely with IT, operations and pricing teams to ensure timely delivery of customer proposal inputs and alignment to standard solution design
• Other duties as assigned

Required Qualifications & Experience:

• Bachelor's Degree in Science, Technology, Engineering or Math with 2 years of relevant experience
• Understanding engineering concepts, operational processes, warehouse and logistics workflows.
• Understanding of Warehouse Management, warehouse operations and processes

Preferred Qualifications & Experience:

• Experience with facility layout tools, data analysis and process modeling
• Experience in Warehouse Management Systems, specifically in Manhattan Warehouse Management Operating System (WMOS).
• Experience in facilitating project teams for developing end to end solutions including operational engineering, systems, implementation, customizations, and enhancements in with Enterprise Warehouse Management Systems (WMS) for 3PL customers.
• Understanding of Manhattan WMS process flows
• Knowledge on typical integration types between an ERP and WMS systems
• Knowledge of Agile and Lean values/concepts

Skills & Abilities:

• Strong team player.
• Excellent written and verbal communication and presentation skills.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency
  
  
  
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
  
  
  
  

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

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FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please

contact FSC.TalentAcquisition@fedex.com

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision and voluntary benefits available on day one
• Basic life insurance

• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days of
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.