Global Private Shopper - Full Time

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Job Overview

The Global Private Shopper is a highly engaged seller who is equipped to take care of Bloomingdale's most valuable clients beyond the four walls of a single store. This executive's number one priority is to maximize sales and build long-term, high value relationships. The Global Private Shopper is a fashion authority and skilled seller and serves as a key resource and leader for fashion and selling. Our Global Private Shoppers provide the highest level of service to clients, assisting them throughout the stores and our vendor network with all personal, home and gifting needs and desires. Luxury products are their specialty. In partnership with the Regional Director of Stores and Corporate Top Client Development teams, the Global Private Shopper builds community and personal relationships that drive good will and volume. They are the ultimate Bloomingdale's brand ambassador.

Essential Functions

• Provides clients with premium access to products and experiences. Utilizes network and tools to secure product for the customer
• Provides holistic service across personal wardrobe, family wardrobe, home categories, beauty and gifts. Anticipates wishes and needs and proactively supports clients' occasions and holidays
• Travels to and with clients, reinforcing Bloomingdale's as a connection to exclusive brands, pieces and experiences, procuring coveted product and making lasting memories with clients
• Hosts fashion presentations and private events in and out of stores
• Teaches clients how to edit, refine and style their wardrobes, both in the stores and through in-home appointments
• Highly knowledgeable about alterations and fit; leverages the alterations service to ensure fit
• Effectively manages time and productivity; utilizes available technology to maximize efficiency
• Expert in the features of the Bloomingdale's app and teach clients how to use it; utilizes "wish list" with clients to share product likes
• Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating "post-worthy" experiences
• Proactively seeks out product knowledge, continuously building their knowledge of brands and resources
• Builds a relationship based on trust with each client
• Has strong ties to the community, particularly with charities; establishes Bloomingdale's as a strong supporter in the community that gives back while creating business opportunities
• Acquires new high value clients through networking
• Cultivates trusting relationships with brands and merchants to secure limited availability
• By appointment only, builds client book through referrals

Qualifications and Competencies

• 3-5 years related experience
• Excellent written and verbal communication skills
• Ability to read, write, and interpret documents
• Basic math skills such as addition, subtraction, multiplication, and division
• Strong analytical and problem-solving skills
• Must be able to work independently with minimal supervision
• Able to react and adapt well to changing priorities
• Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays
• Regular, dependable attendance and punctuality is required
• Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.